based on 4045 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was disappointing to see that our student's hair was unkempt and he didn't have a very natural smile for the photos. I know that for a lot of the students fixing these issues is rather automatic, but not for all. Even if all the photographer could do is offer the student a mirror for an opportunity to check hair, etc., and perhaps work with them a bit on getting a natural smile when it is a more timid student, that would be great.
The cost for touch ups was exorbitant.
I thought the quality of the photos would have been better. The backgrounds looked photoshopped
They were great, I had issues with the post office delivering my photos in the rain and ruining my photos. They did a great job and replaced them for me in such a short period of time. They saved the day, restored my confidence!
Captured a memory I did not have access to
I think the pictures are great, but the pricing is really high.
Photos arrived promptly and have a good quality. Thank you very much!
Great pixs but very pricey ...sorry!
Very expensive for just a photo.
It was candid!
I was disappointed with the angles, lighting, and editing for the photos. I ordered photos anyway because I wanted the memory, but the photo I ordered, the highlight are overblown.
Photo quality was awful (which I understand was also due to the photography), overpriced and gave no tracking/understanding that it was on its way.
Very expensive!!!
My daughter is biracial and has a darker skin tone. In one of the pictures the lighting isn't good enough. When photographing people of color, the lighting needs to be adjusted.
My original order was placed on 5/15/23. I received email confirmation but my address was not on this confirmation. When I did not receive in 10-15 business days I contacted customer service email on 6/07/23 to find order was shipped to a completely different address than mine. Customer service email from 6/08/23 stated would be taken care of and order shipped to correct address. Received email confirmation 6/14/23 for corrected order and my address is still incorrect.
The photo was slightly off-center
Products were good but I didn't like that some of my daughters graduation photos that were randomly taken at the ceremony were missing, especially with the group photo that included me. That was very disappointing. You need to hand out cards or something and not just "face recognition" since that was not fully effective. The magnets washed out the white too much in the photos as well.
Other than that, I loved my photos, even with my daughter blinking during her handshake :)
Liked that I had the opportunity to buy photos and that the process was relatively easy
Photo quality was excellent!
I was disappointed that there were no pictures of my daughter receiving her diploma from Dr. White. In the past, this was part of the package. I was also disappointed that one of the backgrounds for the pic with the diploma was not the school seal, like with my other kids that graduated from Cedarville this was an option.
The photos were very shiny.....unlike the ones I took with my phone.
I ordered two 5x7's and two magnets yet I only received the two 5x7's in the first shipment with no mention of the magnets. I tried to contact you unsuccessfully. The two magnets finally arrived approx. 10 days later. It would have been helpful if you had placed a note in the original package or sent an email stating the order would be in two shipments.
very nice photos
You contacted me
Photo I picked is way too dark. Lighting poor, should never have been taken in that spot with such bad lighting.
Very disappointed on such an important event photo
They good
Make them a bit more affordable.
Everything turned out very nice. Great picture!
Not happy with the Photos

very rude and ghetto language on the phone when i asked a very simple question