based on 4046 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The pictures were great and came quickly. It would have been cool if we could have taken a family picture as well. Thank you for your service.
I've emailed and left voice messages about my order missing photos and nobody will respond back. This is very unprofessional and very disappointing!
I was very excited to get the graduation package but after seeing the price and realizing it's SO OVER PRICED and I can not afford it. I was only able to pay the $13.00 FOR ONE PICTURE AND THAT WAS ON SALE! I think it's so sad and disappointing to think of the lower income families such as mine that are unable to pay these ridiculous prices and will never have these photos.. And they expire so if you don't have the money now you will never get them! Your company is taking advantage of these what are supposed to be great memories. Disgusting.
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They could tell them to fox tassel
I was happy with the pictures the photographer took especially the one with my child with their diploma.
Unresponsive, very long lead time, outrageously expensive
I didn’t receive my full order. Missing a magnet.
Price to high and most of the pictures were blurry
Love the quality of the beautiful printed photos and that you got that shot that day. I could not have gotten it from how far away I was. I also purchased the digital versions for social media.
The picture quality is great; however, your prices are outrageous. The average family is not able to spend $160 on six photos.
Pictures were still too light after the reprint. The sky was blue that day, not white
Nice photos and convenience.
excellent pictures. easy purchase
Really loved the quality!
The prices are high but the moment captured was good.. The wait time is very long. I received some of my order within a week of ordering. When I emailed to find out what happened to the rest of my order I was told 1 more week and when I did not receive it I emailed them again and they said another 2-3 weeks. For the amount of money paid and the cost of shipping I was expecting it to be sent to me in a timely manner.
I never received my Magnet!
I would have bought more pics had the prices not been so high. I was also wanting 4x6 size.
The pictures turned out so great!!! It helped us out because we couldn't get close up pics ourselves.
I have not received my photos
Great photo quality
The pictures a s service were great and in time.
Great quality. I live the package I ordered
Thank you.
Great photos!
Should have moved the girl in the background not dressed for graduation out of the background. The prices are also Waaaaay too expensive- absolutely ridiculous!!
because the website was very difficult to maneuver and i ended up pay in extra because i bought two packages of 3 download’s instead of one for six . I couldn’t tell his to pick more than one picture. So i’m extremely upset for over paying!
The photo was great. The ordering process was easy. The delivery was fast.
The flash on the photos is too bright and completely washed out the background. There are no photos of the front of my student while getting pinned by the professor only the back. This was so disappointing and we’ll be sitting much closer for the next graduation from the RN program so we don’t have to rely on a 3rd party for photos. For what I paid to commemorate this occasion, I would have expected better photos or at least touched up images to correct the brightness.
Quality product sent quickly.
The one photo I even considered buying looked cloudy from the way the sun shone. Very disappointing because there was no way for a parent to get a closer shot of the event. Not sure how you can make it right other than to make sure someone is doing a dry run before the actual ceremony and watching the light more carefully as the event proceeds.
too expensive
You only got 3 pics of my daughter they were all horrible. Now I am never able to capture this memory in a way that she likes her photo.