based on 4046 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Shadows in pics , no details to eyes
Photos were beautiful, the photographers were very considerate. Just didn’t really want/afford/expect to buy photos. But I did anyways because they were well done.
The printed picture that arrived was darker/duller than the digital preview.
The customer service aspect was terrible. I emailed and called several tines to just ask questions before I placed my order and nobody would respond.
Your pictures are to expensive
Photos turned out great !
very expensive for individual photos and limited selection of sizes
The photographer took only one picture of my daughter as she was receiving her diploma. A pivotal and a once in a lifetime moment. My daughters eyes were closed!!!!
I sent an email to the company and it was explained only one “shot” is taken per student.
This is fine if the shot is good. She should have looked to make sure the pic looked great before moving on. One does not get the opportunity to repeat that historical moment.
I am beyond disappointed!!!!
Photos turned out great! There is no way that we would have been able to capture the moment like your staff did.
Thank you
Pictures are so expensive! An under $50 photo package that the average family might be able to swing purchasing.
Your prices are absolutely outrageous like wtf $60 for one digital download is a ripoff. You are taking advantage of the fact that these are peoples precious memories
While graduations are big events it would be nice to have a say in the pose used. The image of myself and the university's president was taken pointing up at the stage. In the photography industry, this is known as a bad angle for most subjects. Due to the poor location setup, I was unable to order this image to commemorate my lifetime achievement.
Took great pics and I he price was reasonable
The photo was blurry, not worth the money!!! Customer Service has not replied to our email after several attempts. Notifying BBB. Requested refund!
Way too expensive. Would never recommend
Every single picture you took of our daughter was perfect! I have spoke to other parents who were just as impressed. Thank you for capturing this special day so beautifully!
Very satisfied
Good photos with pretty good prices
I liked that the photos were of very good quality and that the whole process was very convenient for me. I loved the services.
Not many pictures of my child, and of them, 2 "highlighted" the person in front of him.
We never received the photos!
Your prices were a bit exorbitant.
I still don’t have my order 🤷♀️????
Nice photos and prompt service. Just wish you could get more for the money.
I purchased your items for my son’s graduation in 2019, very pleased. Everything was beautiful especially the plaque. Unfortunately, I did not have my sons order to compare, The plaque in 2019 is impressive with an 8x0 photo, engraving and all. I received my daughters plaque and even though the description states 8x10, it comes as a 5x7 photo and an 8x10 plaque. They were to be put on the wall with their senior pic but now they are mis-sized, I called your company and inquired as to what happened. She had no interest in my order and politely said, that plaque is discontinued. I am going to attempt to a have a trophy company replicate the 2019 version after my daughters party. It’s a shame, you changed it. The original was spectacular and worth every penny spent. So, yeah highly disappointed on the product, the special effect touching on the photos (all were shiny), and the customer service I received when I called to inquire about the difference. Any interest in speaking to me, I can be reached at Phone number removed or email Email address removed Thank you for your time!
Took 1 photo and just changed background, waste of money, picture of getting diploma not timed right so not centered right.
Good quality fast delivery
Price for packages is insanely expensive.
The picture we got was very nice, but the “name plate” isn’t a name plate at all, it’s just on printed paper. The pricing is too high for what was received.
The quality of the photos are great. Really liked the quickness of receiving the proofs after my son's graduation. Once we ordered we received the photos in a timely manner.