based on 4178 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your photos and packages are incredibly overpriced!
Quick and easy
Quality close up photos!
They are nice pictures but it was expensive.
I would have purchased more if they were not so grossly over priced. I understand paying for your professionalism, however, it appears you're taking advantage of the exclusivity of access at the ceremony.
Still waiting on frame I paid for
Not the quality than I expected at all, and did not receive full order was told to wait
The pictures are beautiful
You promised "full size" photos and delivered much less. Some were even less than 1 MB.
Great pictures, quick turn-around to order pictures, great quality.
Our pictures turned out great! Super cute & great quality.
Just not satisfied
I paid the money and didn’t get my photos
Poor selection of photos (some were just cropped versions of the same photo). Too expensive.
Very impressed with the quality.
Quality and delivery time
Overpriced and low quality.
The prices were fair and shipping was quick.
I selected a protection for my photos and they were laminated like a business document would be laminated. Looked cheap and I wish I wouldn’t have selected the protection. Glossy finish and not a classy professional photographer finish. Disappointed for the price
I loved that you were able to capture some moments at graduation, that the parents couldnt see or take pictures of.
The pictures that were taken of my child while walking were not very good at all. I am not really sure if that is something that could be improved or not since the subject is actively moving. Other than that, the still pictures are great!
I still haven't got my digital images. I put a ticket in weeks ago with no response. I paid $100.
Ridiculous pricing. Higher than in Mexico. 1 digital LOW QUALITY photo $50?
Very professionally done and service was the best from ordering to receipt of pictures. Thank you
I ordered a 5 X 7 of my son and it was very grainy. The people in the background were clearer than my son. If your picture quality is so that it won't look good blown up, then don't sell them. Extremely disappointed. I didn't worry about taking pictures because I figured I would order a professional photo. I could have done better myself on my phone.
Skip the "silly" poses at graduation - it is a formal occasion and the silly shots are not appropriate. I would much rather have another choice of a regular photo. I would also appreciate lower prices or discounts.
Several pictures they sent me were of the wrong child. To their defense, it was her friend she was standing next to with the same first name.
You really captured key moments and close-ups that I wouldn't have been able to get sitting in the stadium seats.
I ordered photos on 6/4/23 and received email on 6/6/23 that photos were mailed on 6/6/23 but I have not received the photos as of today, 6/28/23. Any update on when the photos will be delivered? Please call me at Phone number removed.
The response time could be a lot better.
The photos were too expensive considering the look of the photos. Not too clear when it came to my son during the ceremony