Customer Testimonials
I like the competency by employees which you don’t see often at LBS. great selection of products and willingness to get whatever you don’t have.
Truly helpful and friendly staff! First came for a beginners group ride and ended up buying some additional gear with great recommendations!
Good products. Excellent selection. The sales rep was great - friendly and helpful.
Colton is doing a great job.
Thanks
Great selection. Limited product on the floor to look through options, but lots of inventory available. Lots on the floor looks cluttered so I know why you don't do that.
People were great. Techs were very helpful and the sales floor guy was great. Colton? Something like that. He was funny to work with. Great guy. I'll be back just because of him.
Always professional and able to take care of my needs!!
Employees were great at helping me find the products I needed and suggesting other accessories!
Cust service is great, I took bike in for service and the repair /service Department did not try to up sale me or make me feel small for not understanding the work needed. (Husbands Bke)
I had a great experience at BikeMart getting my bike serviced. The team was professional, knowledgeable, and made the whole process easy from start to finish. They took the time to explain what my bike needed and got everything running smoothly again.
The turnaround time was quick, and the quality of the work really shows — my bike rides like new! I’ve always appreciated BikeMart’s helpful staff and excellent customer service, and this visit was no different. Highly recommend them for anything from tune-ups to gear and advice. Thanks, BikeMart!
Customer service was fire! Dude was on point, and he knew his stuff! Would most definitely come back to this place to shop! They treat you like royalty here! My Brothers is out there that are looking for a ride, this is where you should come!
When I walked in, I was greeted by Andy, who was very helpful and eager to get my bike fixed. I brought my bike in to get flat tire fixed, and while he was there, looking at my bike, brought out his tools from his back pocket and fixed my wiggly handlebars very very helpful very pleased. I thank you Bike Mart for everything you guys do.
Excellent service specialy Cameron b.
Cameron did a great job helping us get the proper fit on a pair of Shimano cycling shoes, and the pedals we needed to use with them. He did not rush us and listened to our questions and concerns.
Great selection and service
I can’t save enough great things about the staff here. Extremely knowledgeable and helpful. Friendly, welcoming atmosphere and great advice and helpful tips. They are always able to answer my questions and help me with any biking issues..
Great customer service from the Bike experts!
Best bike shop around! Everyone in the store was very friendly and helpful!
Thank you for always proving great service. Special thanks to Alver for his great customer service.
Colton and team very helpful and knowledgeable of my individual cycling and bike fitting needs . Appreciated the attention to detail. Highly recommended.
Illya R
Very knowledgeable and friendly staff. Great repair service They do their best to get you back on the trails.
We purchased a new bike rack from Bike Mart and are very happy with our purchase and the service given. The salesperson brought it out to us, walked out to our car with us to help put it on our car, and made sure we were well informed about how everything worked. Thank you!
Associate really helped direct me to the product I needed. Not the most expensive product. And the techs put my tire on quickly and did a good job.
The staff are very helpful and knowledgeable. I had never replaced a tire tube before, so an individual offered to assist. Through his assistance I was able to get back on the road and ride with my family for Mother’s Day!
Friendly service
Great quality and durability
Great service and people.
I like everything at Bike Mart. Friendly sales and service staff. No reason to go anywhere else.
Good product selection, nice store atmosphere, great staff!
The guy in the service area was super friendly and fixed my issue in 5 min, thanks !!!
Knowledge