Customer Testimonials
Knowledgeable staff and repair departments.
Multiple choices to choose from.
The staff was very genuine and helpful.
Thanks for making room for my service and understanding the actual needs for my bikes. Helped me save money and time before our trip!
When picking up our bike order, Brian Wright was extremely helpful and knowledgeable. He took the time to go over all of the features and answer questions we had. He was patient and kind, which are qualities that are hard to find sometimes. The custom bikes were made to our specifications, and we are pleased with the product as well.
Excellent product selection and service.
I like the size of the supplies section and the helpfulness of the staff. The place has a good vibe too.
Brian was great to work with during my fitting
Service guy was super helpful.
Great service!
Andy was great. I thought I heard a sound coming from my forks. He serviced the forks, headset and even the seat, which was getting a bit creaky. On the phone he asked, ”Do you weight 100 pounds? That’s what your fork was set to?!” That got a laugh.
Also, I had adjusted my seat far far back on the rails. Although the shop was busy, he took some time to discuss that with me and I left with a new longer stem and some carbon bars with a rise. Carbon part was affordable at $159. I was surprised. This effectively gave me a more comfortable ride. No need to force my seat so far back since the stem and bars claimed back the inches.
Best part of this visit to the shop was that he only charged for the original $30 labor to fix the fork noise. Got it home and saw he had shortened the bars and somehow the bike just looks cooler with the oversized clamp and riser bar. Thank you, Andy and Bike Mart!
Mike and Woody, ya done good with this crew!
Brian did a fantastic job with my bike fitting. Felt immediate results as we worked through the hour. Would highly recommend.
Great selection. Bike repair was quick and easy
SALES PERSON WAS EXCELLENT
I AM A LONG TIME CUSTOMER OF 15+ YEARS AND ALWAYS HAVE A WONDERFUL EXPERIENCE
Great customer service. Very knowledgeable and helpful. Quick in and out.
Great service
Friendly and knowledgeable
Took time to try and resolve my problem
Easy to work with, helpful salespeople and tech guys.
Staff was very helpful. They were proactive and answered my questions as well as fixed a tire for us quickly.
Alver is awesome to work with
Professional, knowledgeable and great attitude by your sales people. They give me great advice and I listen to what they recommend.
So friendly professional and efficient!
Everything is always great with Bike Mart - everyone is very friendly, I would suggest them for anyone who is in the market for the bike, or needs service for them or their kids current fleet.
Great customer support!
Staff is always polite and friendly.
Brain was very thourough.!
I love this store. The guys are professional, knowledgeable and kind.
Very friendly staff and helped my selector a bike that would best fit me.
Brian and Brian M. were great!
Service was friendly and helpful. Convenient turn around time.
I was buying my first mountain bike and Brian made sure I had the right bike for the riding I will do and correct frame size, explained all the components of the bike and set me up with safety and repair equipment I might need while riding. An enjoyable experience all around!
Brian at the 380/423 location was so nice to work with. He went above and beyond to help my daughter feel comfortable on a bike she was trying. He explained a lot about the bike, building confidence for my daughter, and explained the maintenance program. We ultimately purchased the bike and when I picked it up, I bought one for myself too. We'll be back as I'm looking at an Izip for my son.
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