Customer Testimonials
Good selection. And Steve was very helpful, knowledgeable and patient
We needed repair on two bikes. The service department was very courteous and explained the options for the needed repairs. They thoroughly inspected the bicycles, explained the repair options, and gave us a few options for the most cost effective repairs.
I would highly recommend this bike shop for repairs or the purchasing of new bikes.
The service was excellent. Very polite, honest, and thorough on explaining what was done.
Very knowledgeable and friendly
perfect service, was nice and quick, would highly recommend again.
Sales staff that is willing to take time and chat.
Top notch service folks. Friendly and knowledgable. Only critique is to double verify you have the parts in stock when quoting completion date for work :)
Good quality
Ryan is excellent
Great service!
The people working there are so very nice. I had new tires and tubes put on in about 15 minutes. Glad they are close by.
Great and friendly service!
Friendly service staff.
The guy at the repair desk (forgot his name) was kind and helpful. He helped educate me about the part that had broken on my bike and called other stores to find a specific part. He gave me several different options that were all really good. I felt like he was really honest with me and it was very chill vibes. Plus, I was greeted and aided pretty quickly upon entering the store. Store was clean, organized, and calm atmosphere.
Always very helpful and knowledgeable about the products they carry. We have bought multiple bikes from them and have had them service the bikes as well. Everyone is very professional and welcoming.
I like that Bikemart sells quality used bicycles.
Great service and helpful staff.
All the associates I've had the pleasure to have dealt with are friendly, courteous and knowledgeable.
Selection knowledge and sales.
Great customer service…whoever was helping us needs a raise.
Very good service. Good selection of various types of bicycles.
Honest and thorough service.
Needed a new bike tire tube, and was helped immediately. Out the door within 5 minutes? Thanks team.
Great service
The salesperson who helped me was great from the start. He saw me come in, asked how he can help, we looked at bikes, rode some, and he helped me get a trade-in for my kid’s bike. The whole process was pleasant and easy. I felt heard and taken care of, which is all customers really want, right?! Great experience
Tom was helpful the minute I walked into the store.
Great Customer service and timely repair
They did great!
We live in San Antonio. I stopped in for a quick visit and to explore the store. I was impressed with the friendly staff and product selection.
Ryan was great. He not only fixed my tire, but took the time to make a couple of adjustments and suggestions that made my ride easier.