Customer Testimonials
Very good servicing team. Has good knowledge and helps customers understand their needs and addresses them
Extremely helpful and friendly staff!!!
Very knowledgeable and great quality.
I love the overall service at Bike Mart. The team is always friendly, welcoming, and very knowledgeable. They take the time to answer questions thoroughly and make the experience comfortable and enjoyable every time I visit.
Fast and friendly service.
The service department did an excellent job on my mountain bike. They made it look brand new!
They brought the trike I wanted from a different store. Got there on time. Went to pick it up and it was ready. The salesman went over everything with me and answered all my questions. I dealt with three different salesmen and they were all very helpful. Definitely a good experience.
Steve did a great job performing the tune up I requested and also reached out to let me know that some additional work around brake adjustments would be a good idea. Very professional.
Quality merchandise and knowledgeable personnel
Great job as usual by Bike Mart Prosper. Had my road bike in for service and a new gravel bike build for my wife. Excellent service by Eric and Brian! Appreciate the care taken on the new bike fit!
Quality products with a convenient location make Bike Mart Prosper a great place for my biking needs.
My bike is great! Rides well. Built solid. No issues to date.
Very attentive to details, very helpful and very friendly.
We really appreciate Brian’s explanations of products and the pros and cons of each, and his customer service. Many thanks
Service tech and salesman both listened carefully to my questions, gave thoughtful answers, and asked good follow up questions of me.
Huge selection of not only bikes but all supplies, everything you could want. Friendly helpful service.
My service was great, we took up a lot of our service man time and he was very patient with us!!
Excellent service
Brain was a big help, very professional and very friendly, give that man a raise.
The quality
Steve was very informative and helpful. Highly recommend this place.
Maintenance team was able to help me with a few things even though they were backed up a week. I have a race this weekend and they were nice enough to at least look at the bike to make sure I was all good as well as put sealant and new grips on the bike!
Super quick repairs and service on my son’s mountain bike and road bike. Every person that helped me was informative, kind, and very helpful! Thank you, Bike Mart - Prosper!
Great service performed and it was done quickly
Friendly and fast .
Thank you 🩵
Love my new electric bike and my grandson loves his new BMX bike.
Professional and thorough.
I purchased a bike for my son yesterday at Bike Mart - Prosper. Steve helped us with the purchase. He was very helpful and provided complete attention to us. He helped us find the bike which suits my kid. Me and kid are very happy with the purchase.
Kudos to Steve for providing an excellent customer service. Great experience and we would definitely visit again.
Great selection and quality. Helpful staff.
Great line of quality products and great service.