Customer Testimonials
My bike is great! Rides well. Built solid. No issues to date.
Very attentive to details, very helpful and very friendly.
We really appreciate Brian’s explanations of products and the pros and cons of each, and his customer service. Many thanks
Service tech and salesman both listened carefully to my questions, gave thoughtful answers, and asked good follow up questions of me.
Huge selection of not only bikes but all supplies, everything you could want. Friendly helpful service.
My service was great, we took up a lot of our service man time and he was very patient with us!!
Excellent service
Brain was a big help, very professional and very friendly, give that man a raise.
The quality
Steve was very informative and helpful. Highly recommend this place.
Maintenance team was able to help me with a few things even though they were backed up a week. I have a race this weekend and they were nice enough to at least look at the bike to make sure I was all good as well as put sealant and new grips on the bike!
Super quick repairs and service on my son’s mountain bike and road bike. Every person that helped me was informative, kind, and very helpful! Thank you, Bike Mart - Prosper!
Great service performed and it was done quickly
Friendly and fast .
Thank you 🩵
Love my new electric bike and my grandson loves his new BMX bike.
Professional and thorough.
I purchased a bike for my son yesterday at Bike Mart - Prosper. Steve helped us with the purchase. He was very helpful and provided complete attention to us. He helped us find the bike which suits my kid. Me and kid are very happy with the purchase.
Kudos to Steve for providing an excellent customer service. Great experience and we would definitely visit again.
Great selection and quality. Helpful staff.
Good prices, great inventory.
The service was amazing. Diagnosed and fixed my sons bike quickly and affordably.
I have shopped at Bike Mart several times and it has always been a great experience. This was my first time using the repair shop and Andy was great. I will return for future repairs due to the shop’s courtesy and professionalism.
Great service and quick turnaround
Andy in the service department was great, knowledgeable and very helpful.
Service! The guys in the service area are so helpful.
The employees are very knowledgable and always go above and beyond.
Great services great products!
Knowlegable service person - quick work!
Expert technical service!
Proactive employees, everyone I interacted with obviously had ownership of their job. Pleasant, efficient, great experience.
Quality products with a convenient location make Bike Mart Prosper a great place for my biking needs.