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Customer Testimonials
Great scheduling process. Excellent service check in and check out process with walk through to specifically understand what needs to be fixed and what was done. Great service advisor(Lori Greene)
We are very happy with General RV. From the purchasing experience to now service. Sales has not forgotten us and the Service department has been very open to our service needs.
The salesman and service writer and warranty people were very nice. The actual work was not exceptional.
The service rep Nikki was super. We were passing through and had a slide problem. She squeezed us in and techs corrected the problem. We are very happy and have good things to say about General.
Easy to schedule a service appointment.
Dropped it of picked it up Job done well
They did I great job repairing our rv and fixing anything that we needed done.
The people. Every has been very accommodating and friendly. They make you feel like you actually matter to them and aren’t just another sale to cross the curb.
Very accommodating and friendly service
Organized and helpful
We were able to wait for our service, we didn’t have to take off our hitch, and the staff is friendly
Cal and the rest of the service department works with me in getting my Rv in when needed and they are excu
Prompt and friendly
Excellent service from start to finish. Everyone. Techs rebuilt our slide better than new. We’re very pleased.
The whole crew were professional and courteous.
I work for general love it
Very thorough and professional.
Alan Azar has always been great to work with.
The people in the service department are genuinely trying to accommodate my needs,we have a little parts problem but the will get the correct part and I am sure they will install it promptly at my convenience
Had a great experience with the new trailer.
Everything.... General RV in Ocala is the epitome of service for the RV customer.
Shawn made this a great experience for us!
Easy appointments. Thorough inspection and repairs as needed. Would recommend
AMANDA and the SERVICE team are fantastic to work with!
Friendly staff and prompt service
Katie and Jade were exceptional in following through on our issues with Grand Design in repairing our 5th wheel. They were able to identify the problem with documentation and pictures. With their help Grand Design is paying for the repairs.
Service Team actually listened and wanted to help. They went above and beyond to fix recent repairs not completed by other dealer.
Very informative and very outgoing to make sure what your getting is best for you
Helpful staff!
Gage made the whole experience great. Was expecting issues that usually come with dropping a camper off for maintenance but it was a very smooth, painless process. I was very impressed. Gage quoted us a couple hours to get the slide topper on and by the time we got back it was ready to go. Love the fact they do a whole rv check as well. Won't hesitate bringing our camper here for any work we need done.