Customer Testimonials

Service advisor was awesome. Kept us updated to what was happening. Our advisor Claudia was the greatest advisor I have ever worked with.

Amanda is a pleasure to work with, very thorough and does a great job keeping me informed. The check in crew always polite and professional.

Very detailed service. Went through everything step by step.

The whole experience from the purchase to the pick-up was great! An extra thanks to Alex & Dean at Huntley

Everyone was extremely nice the manager of the place really treated us very good even bought our lunch, which was amazing. Definitely would do business with them again.

Jack was very knowledgeable about the Ekko, very pleasant demeanor. Mike was also great to work with.

Luke helped me find the part and Taylor scheduled my appointment right away for great service

Kept me informed during the whole process and the service advisor was very professional

Great people and easy fair experience !

Chad kept us updated on the progress of our repairs.

The entire experience was very pleasant everybody there made us feel welcome. Didn’t pressure us. Didn’t try to make us buy more than we wanted. I would definitely go back.

Frank from service was super nice and attentive.

The staff at General RV of West Chester are always so friendly and helpful. From the warm hello from Kim at the front desk to when I am checking out and paying Frank at the desk for service. I’m always greeted with a smile and the team is very helpful and welcoming. Service advisors are always helpful, especially Megan who details the work that was done and answers the many questions that I have. She provides excellent communication throughout the process. I feel I’m in good hands with the entire staff. An additional shout out to George who has helped me with my specific Aqua hot water heater questions.

Service person, Heather, was very excellent. Clear communications and very thorough. Always were fully informed of all steps. This is our 7th RV since the first in 1970 so we do have experience. Probably the best experience of all.

The employees are all so helpful.

Everyone was very friendly and knowledgeable and we really had a lot of fun with the whole process!! My only regret was not taking a pic of us with our sign in front of our new Rig!! I guess we were a bit excited!! 🤣🤣 Thanks to all the staff for making our purchase a lot of fun, informative and smooth experience!

Gary & Tammie Mcnutt

Our salesperson, Roxie was great, a nd so was the turnover technician, Cristian. Everyone was really quite helpful. I am missing my registration though, so that was the only problem

Everyone very helpful and positive

They are very knowledgeable and very kind. I will continue ti work with General. We are very happy.

Heather was out rep. in the service dept. We could not ask for a more sincere responsive person. She gave us weekly updates on the progress with our coach. She went above and beyond with her interactions with Grand Design on our behalf.

Dan Smiley and service department

I was greeted, offered water, cookies. I was invited to use the vending area. After the service was completed, I was walked to my parked RV. Everyone was happy to see me. Andrew is a valuable member of the team. He was training a new man who appears to working well. I will miss this when I leave the area.

Great communication on ordering new bathroom door for a 2Phone number removedmk..everything went will with no issues.

Great service

They kept us informed through the process while our 5th wheel was being repaired.

You had the water pump that I needed and the clerk did a wonderful job.

Everything went really well with sales until I noticed several issues with the motorhome, I got it back in to service the first time and did not go well, second time around went better, however still had issues, got some electrical stuff resolved but not all, was then informed by service that the rest of the issues had to be brought down to Ford.

I’ve had nothing but great experiences dealing with General RV Dover in the past, not this time around,

Will certainly reconsider my options and shop around other dealers in my next motorhome.

The professionalism

All warranty and recall work was handled in a timely manner

My service advisor..Frank...on the ball and knowledgeable.