Customer Testimonials

Everything was great from our first visit to shop, up to the day we picked up our new RV. Our salesman, Bob, financing with James, coordinating with Jennifer, Demo/walk-through with Joe, and the entire service department team with whom we worked on getting our tow vehicle setup, all were excellent to work with.
Truly a great experience and I would absolutely recommend General RV, MT Clemens.

My walk through and get to know went very well and Sam did a fantastic job with getting me familiar with my new rig.

Friendly and the next that they didn't turn me away like everyone else since my camper is from 1988

We purchased our motorhome in Wixam, MI but get service at Wayland, Mi
We always get great results and like working with Mike Williams. He is always very helpful, polite, and courteous.
Thank you.

Was an amazing time happy it was recommended!

Communication with Birch Run store was spot on and issue was addressed just fine.
Thank you.

Great team to work with everything was done professionally and well very happy with my RV purchase will purchase an RV from this place again

Shawn, in the service department always communicates timely and positively with us. He works to get us in quickly, and keeps us informed. He is very knowledgeable and patient with our questions.

Very nice employees. That said, it was a very long wait for an appointment (6 weeks).

I had been looking for a used pull behind camper and every one I would see online was there and minutes later sold. So I decided to stop by General RV to see if they had any trade-ins available and within a half hour or so, I then found myself buying a camper. Needless to say from beginning to end smooth as silk.

I got immediate attention!

Danny Browder is our service advisor at General RV for our camper. He has went above and beyond to make sure our experience at General RV was excellent. He has worked with manufacturer to get replacement parts and work completed. He has checked in with us to keep us posted on progress. Additionally he has been very kind and caring with regard to our medical challenges and hospitalizations.
Thank you Danny!!

Very good experience no problems at all

The people.

they had what i needed

The staff seem to care about my satisfaction.

Service Advisor explained the process for warranty repair and set expectations for time.

Also explained repair afterwards

Friendly staff, quick turnaround

Relationships matter...and it takes years to establish & maintain. We 1st dealt w.GenRV of Wayland, MI 26y/a. Low turnover and competency in leadership & technicians has kept us coming back.

They are always helpful to me as a first time rv owner.

After a few hiccups in the process, our sales guy was in constant contact with updates about our rv for it was being delivered from a different state.

Was not rushed and the walk through was great. Hudson was friendly and knowledgeable about the RV we were purchasing. Angelina was very helpful with the paperwork.

Our service advisor Lori is great to work with. She gets things done in a timely manner, is friendly, and professional. Staff is always friendly and professional

Good service

The Service Personnel all worked with us very well and went above and beyond expectations. They even made sure we were safe during a tornado warning in their area when we were delayed by 1 day and had to wait for a service job to be completed with out tow vehicle setup. Nicholas, from service checked to make sure we were aware of the incoming storm well after midnight. We are happy to drive 500+ miles for all the awesome customer service we receive and would always recommend Clarkston, General RV to our family & friends 🧡

Working with the folks at General RV for years, they are committed to giving good service, always going out of their way to see that we are satisfied.

John in service was extremely helpful in completing transaction!

Everyone was super nice. They explained everything very well. The camper was cleaned perfectly. Shayne was a blast. Thank you. We are excited to take it to its new home.

I’m still waiting for a good experience

They seemed efficient at diagnosing issue.