- Phone: 248-349-0900
- Visit Website
Customer Testimonials
Gage did a really nice job communicating with me throughout the service process. I was having warranty and accessories work on the unit. He kept me up on the process the entire time.
I hadn’t had any service from General RV in years. I’m glad they have people like Gage now in the department
They care about customer care & satisfaction, unlike other General RV dealers that I have dealt with.
Friendly, quality, and effective service.
Great location. Great staff. Great products. Highly recommend!
What a difference. We have purchased units from two other dealers and wow does General RV know how to take care of their customers. From start to finish everyone has been super helpful and honest. This is the first time I didn't feel pressured or ripped off when making a purchase. You have made a lasting impression and will definitely receive any referrals we may have.
It’s was a great experience the whole way through
The entire team was very professional and helpful. If I had any questions, there was always someone there that could provide the answer.
My camper was ready on time when I went to pick it up. It appears everything was fixed.
Our experience at The General RV was successful in finding our new travel trailer. Tory, Toni and Sam provided us with what we needed to know and excellent service. We would definitely recommend The General RV to anyone in the market for a new unit to enjoy their travles.
Prompt attention to arrival. Service rep Laurie Green very personable. Good communication. Handled a couple of issues that I hadn’t noticed.
Beth was in constant contact with us throughout the entire process. We got updates every week on where our Motorhome was in the process. And we really appreciated getting the repairs finished before the original expected date. Under promise and over deliver makes for a happy customer
Great service
The salesmen went out of their way to help me find the right travel trailer, and negotiate a competitive price with the sales manager, and the financing manager was extremely helpful, but then all the followup services after that were very impressive.
Everyone I talked to was so kind! No one tried to over sell or push me into something I didn’t want! It was the absolute best experience!
Katey is awesome. Kept me informed and was great to work with.
Everything
Friendliness and knowledge
Very friendly and helpful
Great service from the parts department. Kathryn was AWESOME!
Knowledgeable and professional service
Taylor was very nice and the communication was very good every step of the way.
The friendly and knowledgeable staff, David, Chris, Christian and Jamie.
Emily in parks department was awesome.
The staff in the parse department went out of their way to please and meet our needs.
Tom, Tim, Angel, and the rest of the team at General RV were pleasant to work with. They provided insights and information to help us make the right choices from the selection of our RV to the various options and accessories we would need as first time RV campers. Also, they new when to accept no as the answer keeping the entire process comfortable and low pressure.
Now that we are a few weeks into our camping/RV living experience we can acknowledge their assistance was very helpful to our success!
We have previously purchased from General RV 5 years ago. It was the most logical place to return to when wanting a new travel trailer. The purchasing process went smoothly and we are very happy with our selection.
Everything
General RV wixom parts department failed to supply me with a grand design replacement part. I visited the wixom parts department in person twice, was promised return phone calls after your agent followed up and after 3 additional weeks for a total of 5 weeks. It was i that identified the part by manufacturer part number and wixom still failed. With 1 phone call, Mt Clements parts Melinda immediately ordered my part and delivered. I purchased my grand design travel trailer from wixom but have also discovered that Mt Clements service Lori was exceptional in supporting my needs.
Thank you all at Mt Clements.
Great communication and service advisor very pleasant to deal with
We are amazed by the kind, friendly and professionalism that the ENTIRE company practices. More specifically, our salesman Chris, Sales Manager Matt Marlett, John (trainer) and Jami. They all treated us like a king and queen. Honorable mention to Paul (bodyshop manager) and Kyle the tech also provided amazing service.
And finally, Sof… a true company man who care about his customers. Sof worked hard on our deal. I actually asked him kindly to stop emailing me at 8pm while he was home with his family. All amazing people. Where the heck was General RV 3 years ago when we received absolutely garbage service at LaMesa RV in Sanford.
THANK YOU TEAM General RV!!!
Kevin and Tarra LaChapelle
Enjoy showroom and people