Customer Testimonials

Great communication .

Service was fine, but took over three weeks. Also, needed two lights replaced that didn't because it woyld take a few days to get. I feel like they could have been ordered ahead as it was going to be there awhile.

Friendly staff, easy to work with.

Service was great, treated me like the only person that walked in the door all day.

Your people were great throughout the process...especially Megan in sales and Michael in finance.
Everybody I came in contact with from the people at the front desk to the mechanics in the shop and the people in between were helpful.
And everybody seemed to be happy working at General...it felt like a happy place.

Communication

I had a really good experience. I originally spoke with Jay over a Facebook marketplace RV profile. When I came in we worked with Chelsea. We spoke briefly with her manager and checked out a few other places. We decided to buy from General RV because the unit was in very decent shape for being pre-owned, the price was reasonable and there they did not use any high pressure sales tactics. I appreciated the time and attention. When we picked up for our delivery Carl was great. He really helped us understand the unit as this is our first coach. We did speak with the sales team and chose to add on a few smarter choices to have to prolong the life of our unit. We also spoke with service and booked our "summerize" and winterize appointments. We had Kyle(?) show us the ropes on the hitching process. Josh in finance was one of our favorites. Start to finish we had a great experience and would recommend this location.

Bodywork was done well. Advisor kept me updated on progress.

Friendly staff

Great Team! Will definitely be back when its time to upgrade.

The attentiveness of the people and the care they took for us. The expertise shown when answering questions and the friendliness of all involved in our transaction.

Everyone was friendly and not trying to sell us something we didn't want.

Very knowledgeable. Ed is always just a call away with any questions we may have. Bonnie and Steve are awesome! The purchase process flawless. Of course everything new comes with new issues . I just kept a punchlist and all was fixed!

They completed the winterization and pressure test very quickly. I was waiting for my RV so it was nice to get on the road again quickly. The staff was very friendly and helpful.

It was Winnebago let us down.
Jake worked and fixed the poor quality
of that Winnebago sold to us.

Everyone at General RV was the best! I walked in to look for a travel trailer, met a salesman that took the time to listen to our wants and needs in a trailer.
He found several trailers that had what we were looking for. We went out to look at the inventory answering my questions and concerns and taking the time to explain how everything worked.
They matched our truck to what it was rated to pull and handle . The finance dept. Was also the best.
We were in and out in a short time..
The best dealership experience we have ever had!!!

Thank you
Mark and lupe

Staff is friendly like they actually like working there.

Every I asked for was accommodated nicely

Overall a pleasant experience

Every one was kind and seemed genuinely interested in answering our million and one questions. Our coach walkthrough person (Sareena??) was super knowledgeable, not just about the function of the RV but also general camping knowledge.

Everyone makes you feel that they want to make you happy and no pressure

Everything was to a great standard.

How Tonia kept us informed on the progress of our RV through out the process.

Service writer, Mark, was outstanding. He proactively communicated, clearly explained everything , and made this repair better than si many others we have experienced. He us a valuable asset for your organization

Friendliness of the staff and level of communication they maintained with us during the purchase process.

Everyone treated us very well. The salesman showed me as many units as I wanted to look at after searching the inventory to pinpoint them on the lot. After I picked what I wanted he actually let me go back to look over them again. Overall the care they took during and after the sale was excellent. I would happily recommend this dealership to friends and family.

Very professional and thorough. My Service Advisor Bonnie has been great!

Friendly professionalism from every individual we interacted with! Can’t say enough great things about General RV!

Very professional team . Knowledge staff. Lots of inventory. . One stop shop.

Every one was kind and experienced and helpful.

Service person Lori was awesome !

Sandy our warranty repair liaison was very thorough and professional