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Customer Testimonials
Just picked up a part
It was quick and simple.
Knowledgeable and helpful
They were very friendly and knowledgeable about the rv we purchased. They went out of the way to make sure we were taken care of quickly. Even our 4 dogs got special treatment. We couldn’t have asked for a better experience.
Employees are all friendly and educated well in the Rv business.
Good communication
They fixed my problem and took an interest in the condition of my MH and addressed the problems that we were not aware of
The dedication of our service advisor Sandy Mitchell.
Always great to stop in Ashley is the BEST. Everyone always helpful and friendly
Time spent comparing all the RV trailers with a knowledgeable sales person, thorough overview of the trailer at pickup.
Brian, Blake and Dan were all great to work with! They made our experience so smooth and care free. The lot and office were both very spacious, organized and clean. They were honest about every trailer and took great care of ours after we had made our final decision. If ever a time comes that we are RV shopping again, we will be returning to General RV in Draper but until then, we will recommend it to all of our family and friends!
Customers satisfaction, knowledge of the business and product!
Outstanding overall experience. I bought my first camper from a Mom and Pop outfit and will never make that mistake again. General RV has made the buying an RV experience a science. From the moment you get there they treat you like royalty. A true red carpet experience. Exceptional experience across the board, from their financing department, parts and accessories, having your RV’s capabilities demonstrated for you, to being shown how to properly hook up your hitch. The whole experience was outstanding. Why anybody would buy an RV from someone other than general RV is beyond me. Thank you General RV for being so good at what you do.
Transparency, non pushy staff, knowledgeable.
They followed through with what they said they would do, we are early in our relationship but no issues as of this current time.
Derick and Sean did a fabulous job at making our complete transition super smooth and easy! 95% of if was done over the phone as we were traveling from out of state.
The people helping me, Mark, Rob and Steve! Love these guys…problem-solve with me and are kind people who genuinely care!
The employees
I thought the day of the pick up was very personal and I liked the customer service aspect of it. The employees during the pick up were very friendly and made it a great experience.
Service provided as promised.
Clearly explained, always feel like I am working with experts. Bonnie and Steve are true assets.
Prompt and efficient recall service
Very friendly and helpful
The people that are there are are great 👍
Steve was helpful in solving my slide issue.
The GM, Chris, has got the service dept running well. Outstanding that the GM sits at the retail parts desk so he is always available. I have been a General RV customer for 11 years. This was the best I have ever seen the service dept operate.
Matthew was very courteous and helpful.
Ordered some warranty parts. I think they’re having trouble with one of their employees. I did it twice with her over several months and no luck. The last person I talked to I think Amanda was her name. She handled it very well and I got the parts quickly.
Great communication from all employees. We had a helpful walk through on our new purchase. The staff was very friendly.
Easy to deal with