Customer Testimonials

Chuck was great is service. Very accommodating for our recall work.

Everybody there was ready to help and make sure everything went well

Jason did an excellent job in removing and replacing my hot water heater. I can’t say enough about the good job that he did. I appreciated everything he did to get it done right and get it done the same day can Jason thank you very much..

Heather has very good customer service and the tech, Brandon was very good at explaining an electrical issue.

Professionalism, thorough.

Everyone was very pleasant and attentive. Made us feel like we were valued customers and not just another RV owner walking in with a problem. Service was prompt and they were able to fix the problem so we were on our way within a few hours.

Friendly people always wanting to help if we didn’t understand something first time big camper buyers

The sales person and everyone who helped make this happen

Had my 5th wheel in for some various warranty work. My service advisor, Nikki, kept me posted every few days on status, and the work was done as requested. They had to order a couple of parts and offered to ship them to me instead of me needing to bring the camper back (I live 90 minutes away).

Their professionalism

Mark Mello was my service writer he was on top of all warranty paperwork and kept me updated on everything they preformed all work requested in a timely manner have already suggested General Rv services to golf buddies

Everyone was extremely helpful and answered all my questions and concerns. The sales people, sales managers, finance personnel and service technicians were all great. I will always recommend General RV.

Everyone was knowledgable

To be lucky enough to have had a new salesman who was not pushy. There are many types of people's personalities. I do not do well with pushy salesmen. Our salesman, Talon Swindle, worked with us to accomplish our goals.

My service advisor,Nick Williams was easy to work with and our tech, Joe Odil was very thorough in diagnosing and repairing the damage on our travel trailer.

Great salesperson

The staff is always attentive to our needs and prompt to get issues resolved.

Everyone was ready to help me with anything I needed to make the transition to my new B. Terrific job!

I felt comfortable speaking with sales team. Walk through process was easy and the unit was ready as we discussed.

Called me at lease once a week to update me.

They were very professional! Talked to me like I was a person and not a number. I really like my camper. Can't wait for the weather to get warmer!

Hillary Patch was great! She took the time to listen and found exactly what we were looking for.

Nikki is great and is always willing to work with me and keeps me in the loop on my units status.

They showed me the campers I wanted to see, then followed with a thorough inspection and walkthrough

I had the same service Tech as last year and they were very good at what they did. Also, I waited for them to do the inspection. It was very quick.

Your customer service was excellent

I like my experience. Stevie was very professional and answered all my questions

Everyone was very nice. Fixed the issues that I brought the rv in for

Good people

Overall, everything went well with the process. However, I felt that the sales approach was a bit aggressive. I understand that selling an RV can be more challenging than selling a car since an RV is not a necessity.
After passing the initial stage, the financing process became more difficult. The representative handling my financing seemed as though they were doing me a favor, which made the experience less comfortable. After two or three days of back-and-forth and a hard credit inquiry, we were finally able to settle on the price agreed upon with sales.
Despite these challenges, I truly appreciate all the support provided by the team throughout the process.