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Customer Testimonials
Jim Wheeler was great … his communication was outstanding
Quick and helpful with clients needs and concerns.
The staff is friendly and knowledgeable.
I want to congratulate and thank the Collison Repair team at the General RV location in Orange Park, FL. The quality of the work completed on my RV was par- excellence. I want to strongly commend the team consisting of Pedro, Jose, Oscar and Rick. The team manager, Randy Hopson, was a hands on leader from the start. He kept me informed and updated on each phase of the repair. The overall performance of the entire crew was totally customer oriented. This is my RV PLACE. My Thanks for a Job Well Done.
Bruce Carawon
04 SeeYa
They did a good job selling me a 5th wheel. Showing me how to hitch up and how the camper works. One no should be efficient on the insurance questions . All I all it was a good experience.
The have done a great job on our camper
Great customer service
I have had fantastic experience with sales, fina and the service department
Efficient and thorough. Squeezed us in when trying to coordinate busy schedules.
Knowledgeable in all areas...warranties, insurance etc.
The service department was helpful. Kathy is amazing.
Very helpful and fast.
Natalia in your service dept is exceptional. She has handled my service issues through both vehicles I purchased from you over the years and is the main reason I have not bothered to look elsewhere for service. She is professional, well versed, and has great communication skills. I was kept up-to-date on the timing of my repairs as well as any other issues that came up.
Always being greeted, and how can we help you today. Anything I have had done has been done like they were working on their own rig. Amanda, Mike, Matt right down the list!
Everyone I worked with was friendly and enthusiastic. They made sure everything was explained and made sure I was completely happy. They will beat the competition
Katie Rollinson is the reason we are moving our RV service to General.
She is extremely professional and knowledgeable.
The number of locations.
The fantastic customer service--especially from Amanda Brothers! I have always felt like a very valued customer and have always gotten great service at reasonable prices.
Friendly and always have what I need
It's near my home.
friendly attentive staff
Tony in service and the whole service department made our ownership of our RV a success - hates off to a great team
Professionalism and willingess to explain issues to customer.
Their service department is very friendly and efficient. They are very helpful and try to address all our concerns.
Specifically speaking, Your manager Doug Clements and sale-man Mike Glass was willing to work with our budget. Give us several options, drove us around and took the time to find the most fitting rv. This is our second purchase from General RV and with employees like Doug and Mike is what keeps us coming back. Although we purchased a used model, we plan to return in several years when our daughter is off to college to purchase a New Motor home. Clients-4-Life, Michael and Christine Kearns
There are ups and downs in finding a good business… my prayers is that I made a good choice
Service rep is very helpful, professional and appears to care about the customer. Service techs are detailed. Every encounter with an employee was very positive. Special shout out to Ms. Jeannie and Jason. Thank you!
Our experience was soo much better in Ocala than it was in Tampa. Thank you for making it a better experience.
Thoroughly inspect camper located couple issues
Able to correct in reasonable amount of time
Rv supplies yet limited
Jim Wheeler was awesome with his communication on what was going on with our motorhome