Customer Testimonials
Very friendly staff, professionals and always willing to help.
I appreciate them!
The staff are the best. They teach me things and are so kind!
Patrick is the best. Great turnaround, educates me, fair pricing, dependable, smiles.
Love the crew at the Cottonwood Heights Store. Riley runs a great team and she is amazing. I love to support the USA and to my knowledge my bike was manufactured here. Love Trek!!!
Highly professional staff. Knowable in all aspects of Trek inventory at store. Trek stands behind their products with great service and a strong compassion for customer satisfaction.
All the staff at Westlake Trek seem to go above and beyond to make the customer experience top priority. I’ve been extremely satisfied and recommend Westlake Trek to all people I know.
Great customer service. They listen well. Wendy is particularly noteworthy.
Quick, efficient, super-competent, friendly. Everything you could ask for in bike repair services.
Friendly, knowledgeable staff.
Good range of bikes- the flat bar, road tire, no suspension city bike I prefer seems to be getting rare. My local Trek shop is conveniently located and provides good service as well.
caring, qualified people
Jermony (service manager) and Joe (master tech) work on all my bikes: Lyskey, Moots, and Trek. Joe serviced a Moots Fat tire to convert to tubeless. PERFECT work again! Some of the best service.
Quality product and great service from Dennis when I came to pick up my online order!
Oliver was great! He and the entire staff were very helpful and informative! Definitely coming back for any of my bike needs!
Rylie, Joe and the whole crew are top notch, knowledgeable and a pleasure to work with. They've been servicing my rides for the last several years. Highly recommend!
very good service team, very friendly, very eager to help solving repair issues
Good folks, cool bikes
Super great help, friendly, great gear and service. I haven't been to this store much before but will be back a lot in the future.
Good maintenance department and customer service.
Friendly staff; didn't try to sell me add-on services that weren't appropiate for now.
I like the staff. Very knowledgeable and attentive.
I purchased my Trek road bike at Trek Palm Desert. I’ve brought my bike for service and repairs at this location, time and time again. Their professionalism to customers from the front office to the Techs are one of a kind. It is comforting to know that due to their quality service or repairs, my bike will not fail while I’m on the road. They provide quality parts, costly but worth every penny. I will certainly recommend Trek Palm Desert to others.
Thank you to all staff at Trek Palm Deset!!
They are very friendly and easy to talk to. I like the people who work there and the owner, too.
Expertise, professionalism and friendliness. It doesn't get better.
Pleasant, knowledgeable staff who make you feel comfortable
Options available and provided. When a part was going to take some time to arrive, I was provided a loaner bike. Very cool!
knowledgable staff!
Just had a winter tune up during the “winter special”, and although it took longer than I thought due to parts ordering, it feels like a brand new bike, They helped me reload it on to the car rack. Always friendly service.
Good work, friendly staff.
I appreciated the helpfulness of the staff members I interacted with!