Western Region - Jon Rogers

Customer Testimonials

Report a concern   December 4, 2025 — Rated 9 out of 10 by Michael Cole Trek Bicycle Westlake Village
What do you like about our products and services?

Bought two Trek bikes at the Westlake location. Staff is always helpful. The bikes are great (of course) and I've used their maintenance and repair services. If you're a serious biker, this is the shop.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Daniel Odonnell Trek Bicycle Beaverton
What do you like about our products and services?

The best all around!
I can rely on Trek Beaverton every time.

Report a concern   December 4, 2025 — Rated 10 out of 10 by Lloyd Diane Epp Trek Bicycle Palm Desert
What do you like about our products and services?

Easy to deal with and prompt service.

Report a concern   December 3, 2025 — Rated 9 out of 10 by E.S. Trek Bicycle Tukwila Southcenter
What do you like about our products and services?

You had what I was looking for!

Report a concern   December 3, 2025 — Rated 10 out of 10 by T.F. Trek Bicycle Sacramento Midtown
What do you like about our products and services?

Garment exchange process went really well. Store representative very helpful !!
Thanks

Report a concern   December 3, 2025 — Rated 10 out of 10 by Joe Alvarado Trek Bicycle Las Vegas West
What do you like about our products and services?

You guys rock! My son was serving a mission for our church in las Vegas , bought his bike from you and for the 2 years he was there you provided service when he needed it. You are very professional and helpful when it came to ship the bike to Utah. Kudos!!

Report a concern   December 3, 2025 — Rated 10 out of 10 by Glenn Dubock Trek Bicycle Santa Barbara
What do you like about our products and services?

High quality with good prices and plenty of items in stock. The repair department has superb customer service and they always take great care of my bike!

Report a concern   December 3, 2025 — Rated 10 out of 10 by Don Turos Trek Bicycle Folsom
What do you like about our products and services?

The service plan especially tied to the fall discount made getting the work done easy! Braydon, as service manager, worked especially hard to accomodate the needs of our e-bike thus repairs and service worked like magic.

Report a concern   December 3, 2025 — Rated 10 out of 10 by A.T. Trek Bicycle Westlake Village
What do you like about our products and services?

Mark Cavallaro - He's simply the best.

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.O. Trek Bicycle Henderson
What do you like about our products and services?

Friendly service.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Alyssa Geissler Trek Bicycle San Diego Kearny Mesa
What do you like about our products and services?

Great customer service at checkout and loved how they serviced my kids new bikes right after we bought them. Also put a bow on them for Christmas!

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.M. Trek Bicycle Westlake Village
What do you like about our products and services?

Fast and quality service.

Report a concern   December 3, 2025 — Rated 10 out of 10 by M.B. Trek Bicycle Palm Desert
What do you like about our products and services?

Great knowledgable service people

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.L. Trek Bicycle Berkeley
What do you like about our products and services?

I am pleased with the work that was done on my favorite bike, professional high end service.
the folks at the new location are wonderful, they were very courteous and listened to my concerns, they got the message and transmitted them well, the repair tech new all of my concerns so he was able to address everything and the result was perfection.
I am grateful, many shops do not have this level of service.
Thank You.

Report a concern   December 3, 2025 — Rated 10 out of 10 by C.C. Trek Bicycle San Diego Kearny Mesa
What do you like about our products and services?

They were very busy. We had to wait a bit but once we had a rep he was very attentive and very helpful.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Brad Thomas Trek Bicycle El Dorado Hills
What do you like about our products and services?

Friendly, efficient service

Report a concern   December 3, 2025 — Rated 10 out of 10 by R.G. Trek Bicycle Reno
What do you like about our products and services?

Always the best customer service. I always learn (they teach!) how to better maintain my bike. The recommendations they make are spot on!

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.R. Trek Bicycle North County
What do you like about our products and services?

The staff was very friendly and helpful.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Bill Greaves Trek Bicycle Las Vegas West
What do you like about our products and services?

Always been a TREK fan ,.. the service and the wrench team at the Fort Apache store are great !!

Report a concern   December 3, 2025 — Rated 10 out of 10 by D.R. Trek Bicycle South Bay
What do you like about our products and services?

Well organized shop and knowledgeable staff.

Report a concern   December 3, 2025 — Rated 9 out of 10 by R.P. Trek Bicycle Gig Harbor
What do you like about our products and services?

Thanks to Jeff for getting my bike back on the trail. I have not had a chance to ride it, but the repair time met my expectations.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Jane Jakobson Trek Bicycle Boise
What do you like about our products and services?

We love our Trek verve 3 peddle assist bikes. We are senior citizens and this let us bike where we want to go and as far as we like. We are still getting exercise while biking and are loving life with our verve 3 bikes.

Report a concern   December 3, 2025 — Rated 10 out of 10 by John Curtin Trek Bicycle Santa Clarita
What do you like about our products and services?

Team was so dedicated and kind. True service.

Report a concern   December 3, 2025 — Rated 10 out of 10 by L.W. Trek Bicycle Cottonwood Heights
What do you like about our products and services?

The employees, they are so positive and helpful and do a great job on my bike.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Mark Shaw Trek Bicycle Roseville
What do you like about our products and services?

Excellent sales and service.

Report a concern   December 3, 2025 — Rated 10 out of 10 by J.J. Trek Bicycle Palm Springs
What do you like about our products and services?

Courteous and professional service.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Joel Rabinovitz Trek Bicycle Lake Oswego
What do you like about our products and services?

The techs at LO Trek were great. Super helpful and helped me secure an amazing bike from one of their other stores. My daughter thanks you for your help.

Report a concern   December 3, 2025 — Rated 10 out of 10 by Jane Williams Trek Bicycle Boise
What do you like about our products and services?

Helpful, knowledgeable, and have inventory

Report a concern   December 3, 2025 — Rated 10 out of 10 by Jim Stephan Trek Bicycle Lake Oswego
What do you like about our products and services?

Friendly and very helpful I had a tire valve stem issue they handled it no issues

Report a concern   December 3, 2025 — Rated 10 out of 10 by Ira Gottshall Trek Bicycle Palm Desert
What do you like about our products and services?

Great price and great staff


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