Customer Testimonials
Rick is the bestest! Very knowledgeable and always exceeds the customers expectations - woot woot
I love the staffs at Trek Bicycle on West Flamingo.
I want to give a big thank you to the Trek Bicycle staff and manager for an outstanding experience. Everyone was incredibly friendly, knowledgeable, and genuinely passionate about helping riders. They took the time to answer every question, gave honest recommendations, and made sure everything on my bike was dialed in perfectly. I left feeling confident and taken care of. Highly recommended—thank you for the great service!
the support staff is very nice and the mechanics will always try to assist in any repairs on a wait and take basis. They are very very efficient. Love the service. Zach and Ben are always quick to offer thier expertice.
Good inventory and location
you had the shifter in stock
Bob in the repair shop is excellent.
Originally I was very unhappy with this shop service. But Oliver Velazco took care about service issues, and now I am happy customer. I will definitely recommend this bike shop to my friends.
I trust the bike mechanic Marcus
Great service and quick response on repairs for our bike.
The mechanic working when I came in was very helpful in finding a specific product that wasn’t on the sales floor.
Excellent service!!
Customer service outstanding the minute you walk in the door. The service and quality of workmanship on the maintenance of my trek was also amazing. I will
Definitely go back and refer everyone I know. Thank you for your excellent kindness and care.
Patricia
In store service and friendly interaction.
Denis was great! He could not have been more helpful with the process of choosing a bike for our very picky 13 year old daughter.
Everyone at the trek shop in centerville has been helpful and friendly. They are my favorite go-to shop for all my biking needs and repairs.
Good sales person who help us to choose right kid bike
I appreciated the same day service and knowledge of the service staff.
Outstanding customer service at Trek Bicycle in Kearny Mesa! My hats off to Oliver who assisted us with the purchase of four Marlin 4s! We love 'em!
The staff at Trek is so helpful and knowledgable.
Luv it!
Trek Bicycle Ventura associates were very helpful in picking out a bike for my 11yo daughter. They even put a bike together that was not on floor at the time so she could try it out. She loves her new bike. She decided on the purple Marin. Trek bikes are the best! Thankyou Trek!
Your service crew is always very helpful and friendly, and your service makes my bike seem like new!
The people in the store, very helpful.
Knowledgeable staff, reliable, good quality bikes.
I like your products but even when I'm buying third party products such as Rapha apparel, I prefer to buy it from Trek because your customer service team and their knowledge are so impressive.
Everyone is so nice at the Beverly Boulevard shop. They are helpful, don't try to be "salesy", obviously just want me to be happy with my bike. I've recommended this shop to so many people...
Always receive excellent service
Exemplary service provided --- and was completed much sooner than expected.
Bikes!
Close to home, experienced shop personnel, friendly staff.