Customer Testimonials
I needed a new chain, as mine broke in the middle of a ride that morning. The service tech was attentive, knowledgeable and efficient.
The dates are and the shop are spacious and well stocked. While waiting, I walked around and the same staff were friendly and informative.
They were totally on top of things and did a great job. Very efficient and knowledgeable. I worked with Grant who was great.
I love your eBike as my husband and I both rented them to try before we buy. Hoping to find another used one for my husband. Staff at every store I have visited has been extremely helpful, knowledgeable, and took the time to answer all our questions.
The team in this Trek store is always so friendly and welcoming. They are also knowledgeable on products and help guide.
Your location is very convenient, friendly and knowledgeable staff along with supplies and servicing bicycles.
Helped me find the best options for repair and qualified techs
Everyone that works at this location is extremely knowledgable and helpful. They still foster that sense of community from the bike gallery days.
You will not find a better team than at Trek in Kennewick! They are extremely knowledgeable , professional and just plain good at what they do.
I never feel like I am being “oversold”, but rather Educated and informed , then given the option as to how I would like to proceed.
To top it off , there is a cozy “hometown” feeling there through the friendly association with people who extend a sense of truly caring. “Come on down” you will truly love it . Oh… and I LOVE my bike!!
Team members are super friendly. The bike was ready on time.
Ernesto was very helpful. No pressure just solid advice. Wanted the kids to get the right bike.
The owners and crew are very knowledgeable and easy to work with with. I appreciate the workmanship and attention to details.
Thank you
Excellent staff, did their job efficiently and fast. I never felt like I was being taken advantage of, they took their time explaining my options, all very knowledgeable.
Great service.
Very helpful staff
Quality....and bike selection
Plus the service I received on my recent visit was
Spectacular....you have aervice tech and I think her last name is Wolfe sis. Great job picked up my bike....that I bought 1 yr ago...and 1550 miles
It came out looking new.!!!!
A ladies touch 4 sure ...
Super helpful and knowledgeable staff to support a great product.
The staff, the product - all exceptional!
Timely & friendly service
Great products and knowledgeable, kind people who love the products staffing the store.
Very knowledgeable and friendly crew.
Great l products and reliable service
Always very professional and informative. Great service and never try to upcharge.
Best personal service. They want to be friends and help all riders to enjoy the wind on their faces and the beauty of being outdoors and exercising.
Trek, Livermore have a good team who have always do a good job of servicing my bikes. Pricing is fair and services timely.
Mike at El Dorado Trek Bicycles is one of the best Bicycle people I’ve ever met. His store is literally one of the nicest bicycle shops I’ve ever been in. The place is beautiful, well organized, and the staff really do know what they are talking about. I definitely will refer anyone in his area, and even those that live outside of El Dorado Hills and tell them this shop is worth the trip there!
Thank you very much again, Mike for all your expert advice and help!
Jon Tallerico
I found the stewart and daniel very knowledgeable and helpful.
Competent staff. Friendly and knowledgeable. This is my go to bike shop for all my needs.
Matthew was very professional. I told him I needed the bikes serviced quickly so I could take them down to Los Angeles by Sunday. He and the staff did their best to accommodate my request. Sure enough, they were done yesterday. Thank you guys!
Thank you quick great service on my tubeless tires
Awesome service and expertise!