based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your products are truly excellent. You go out of your way to satisfy your customers who I turn feel like dear friends by your genuine kindness and care to please all kind of individual.
You have served me loyally. I also appreciate your honesty and are glad to offer advice.
I give you a 10 out of 10.
Louise P.
They went far and beyond expectations their staff are just great
very quick response and fix for my bike at a very reasonable price
Thanks
Service and friendly atmosphere. Great place to have my bike serviced.
Polite ,courteous and helpful so far. Just bought a bike. Had to bring it back because of gear problem.
Great, friendly, informative help!
The Heritage Bikes team is always so incredibly friendly, knowledgeable, and approachable.
Friendly knowledgeable staff
Friendly staff especially Sonja good products it is nice to have a bike shop close to home in Perth
Helpful, knowledgeable and friendly service.
Mainly the honest advice that you provide.
Very good
Friendly service and highly competent staff.
A great shop which provides an awesome service!
The people working there are friendly and fun. All my questions were answered or referred to someone who could answer them. The work was done quickly and well. I plan to use them for all bike maintenance in the future.
I had a great experience with Heritage Bikes and Rentals when I brought my bike in for servicing for the very first time. I was very pleased with the service, the price and the demeanor of all staff as they were all very friendly and knowledgeable of their business.
Knowledgeable staff. Great products. Friendly service.
Really competent and helpful staff. Very friendly.
We love ❤️ our Trek bikes
Excellent service very friendly staff
Excellent service with extremely knowledgeable staff. Very thorough in explaining their service to your bike.
Thanks very much for your prompt and efficient service.
I love this shop!!
Folks at Heritge Bikes so friendly! My problem with my Townie was fixed so quickly, too. Highly recommend!
Personalized service and friendly staff
Staff was very friendly and helpful, they went beyond for my daughters bike.
Great service. Fixed my tire problem in no time.
friendly and knowledgeable service
Everything
The time and attention that everyone put in to helping me was fantastic! They answered all my questions, asked me plenty to find out exactly what I needed, and set me up with a great bike. It rides like a dream and I'm very happy with my purchase. I've already mentioned the shop to a few people and I'll definitely be back! Thanks Peter and team for your kindness and wonderful service!
- Anna
Sonya was very helpful, passionate and knowledgeable about cycling, and so easy to talk to.