based on 985 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Friendly, personal, professional service!
Heritage Bikes once again saved the day. We had a flat tire on a recent bike trip and Heritage Bikes had the tube in stock and replaced it promptly so we could be on our way. Excellent service. Thank you!
Friendly competent service.
A great place to purchase your new bike or have your existing one repaired. Very quick friendly and competent service. Always a good experience.
Friendly service, knowledgeable staff, good quality products - please consider carrying more womens bikes (small mens bikes don't do the trick for us). Thank you!
Friendly, knowledgeable, Carrie’s great product brands.
Very friendly and efficient service, good selection of bike accessories
Super friendly and very knowledgeable.
Friendly quality work. On time and very informative about new technology with bikes
Friendly and immediate service. Thank you again
Good efficient work
Great service techs and analysis
Quick turnover time
Quality accessories
Outstanding service. An asset to Perth and the Rideau lakes region to have this shop available.
Very courteous, knowledgeable and caring
Kind service. helpful & informative
Fast and no BS service
Excellent and personal service!
Products are top notch and can’t beat the special service
Customer Service is AMAZING! Very knowledgeable and friendly staff! I highly recommend this shop! Big thank you to the the staff,😊
I requested a service time and it was provided soon after.
Very friendly and helpful staff. They were quite knowledgeable. Would recommend.
Super friendly and great product availability
Great friendly, helpful staff. Always a pleasure doing business.
Very pleasant, helpful, knowledgeable folks in the store.
Good products. Good parking. No complaints.
The staff is very friendly and informed.
We have now bought two ebikes and accessories from Heritage and have always had friendly and professional service. Happy to recommend them to friends and family.
Good product mix, friendly helpful staff with expert repairs!
Fast and friendly service.
I had a great experience shopping for a new bike at Heritage. Sonya was knowledgeable, patient and very helpful while I made a decision to purchase my bike. I’ll be back for my check ups and look forward to continuing dealing with your shop in the future!
Friendly staff and efficient service.