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Customer Testimonials
Friendly knowledgeable
The staff were friendly, helpful, not pushy, not intimidating or condescending.
I love that you could fix my flat with walk-in service!
Quick and easy
We keep coming back to Freewheel because every visit is an absolute win! From their top-notch gear and awesome selection to the super friendly, crazy knowledgeable staff, they’ve got everything we need to keep our bikes safe, smooth, and ready for adventure.
Very satisfied with the service performed on my bike. They got it completed in the timeframe they quoted me, which was quicker than I was expecting going into spring.
We worked with Aaron. He was knowledgeable, patient and great to work with!
Friendly, helpful, knowledgeable staff. Cool stuff. Good sale prices. Nicely laid out store.
Friendly efficient service - would come back.
Great service as always
Everyone that I have talked to at Freewheel has been very helpful. I was looking at Santa Cruz bikes, plus exploring some other options. The Santa Cruz model number scheme is not very accessible, so I needed some help figuring out what options were available and at what price point. And we looked at some other options from other manufacturers, which was helpful in the decisionmaking process.
Staff have always been very helpful. Loved my new bike.
I really enjoyed the staff at Freewheel. They were very patient, helpful and accommodating.
Freewheel does a great job and I love the Fanatics Club!
Always helpful, friendly and knowledgeable
Prompt and expert service for
Customer care. Knowledge of staff.
All around a great group of people that are dedicated to pass on a healthy lifestyle.
Always wonderful service from friendly, knowledgeable staff!
Great staff in both sales and service. Always friendly and knowledgeable.
the service was excellent
Noah was very helpful!
All of it.
Experienced staff
You sell the right things at the right prices.
Great advice for service
Very helpful staff. Helped fit my son to a new bike on the spot, rearranging spacers, tilting handlebars, seatpost adjustments. I already knew what I wanted to look at for him, but going the extra mile to do a 'fit on the fly' made me feel confident about the purchase. My son loves it and will enjoy it for years to come.
I loved the Roseville location, but it's worth the trip to Grand Ave for familiar faces.
Very helpful staff and always a good product line.
Been shopping at Freewheel for 30 years.
Very helpful and knowledgeable. Great service!
Friendly helpful staff is always a plus when shopping.

Great advise, test drive and service selecting my electric bike.
Thank You