Customer Testimonials

Very friendly, knowledgeable, and helpful.

Excellent and fast service from staff here, very knowledgeable and went above and beyond for my repairs. Thank you!

Very friendly service and it went very smoothly. I would shop her again!

Incredibly helpful staff, they even offered to sell me a tool from their own bench if it wasn’t in stock. I will go back :)

Great store with great staff. Loved. the enthusiasm for cycling. Will be back again on my next trip to St Paul.

Friendly, prompt and expert service. What more could I ask for?

Great looking store. Very nice guy helped me!

We love our bikes and Aaron was great! He gave us kind and considerate help as we considered what bike was best for us. Aaron was so knowledgable and met us where we were at. I couldn't recommend this bike shop more enthusiastically.

Great assistance helping me find what I need.

SUPER friendly in a moment when I needed fast tire repair. Have already recommended to many!

Great service when purchasing my new bike!

Excellent service.

I was thrilled by the quick turnaround. The issue was on a third party product that Freewheel sold me and I was happy that you were willing to cover it.

Quick service, friendly staff, reliable!

Friendly, personalized service from a kind and knowledgeable staff. They help, educate and encourage me to keep riding. What a nice establishment!

It was a very good buying experience. Staff was very helpful.

Nice chat with the guy working there about his bike behind the counter. No sales pressure.

Your customer service is amazing. When it comes to entering a new hobby you all approach new comers like Tony Hawk, instead of a gate keeping jerk.

I stopped by at 6:30pm as I had a leaky valve. I had zero intention of being serviced then...just wanted to leave my wheel so it could get remedied. Patrick asked if I had time to wait as it was a simple fix and he did just that! I no longer live in the neighborhood but I will be returning back for any bike service!

Employees here have been great! Always knowledgeable and helpful when I stop by.

Very helpful and knowledgeable staff, great inventory, wonderful members of the local community!

Good bikes good prices

My experience at Freewheel Bicycle in St. Paul on 4/17/25 was exceptional. I had called looking for a bike lock featured online and the person I spoke with confirmed it was in stock. When I arrived I was greeted by a team member at the front desk who asked me if I needed help. I told her I had called earlier about a bike lock and before she could respond the person that took my call appeared and said he would be back in a minute with the lock. I was very impressed with how quickly he was able to respond and grab the lock from inventory remembering me from my call earlier. I thanked him as he went right back to building the bike he paused to assist me!

Great sale prices and really nice staff!

Very helpful and friendly staff. Got the job done efficiently

Always friendly and always helpful. Also, you support MCA racers and coaches. What’s not to love.

Quality service

The bikes and customer service is exceptional

Fair price, Trek and bonteager products,

Had a great experience working with Aaron - appreciated him price matching an online discount being offered and loved hearing about his bike packing experience and advise. Will be actively seeking out Freewheel on Grand Ave for future needs!