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Customer Testimonials
Freewheel is my first choice for bike-related gear. Knowledgeable staff at every store, great selection of products and several convenient locations. I've been a loyal customer for over 50 years (back as far as the original Penn Cycle in Richfield, MN.) Parts, clothing, accessories and most of all, bikes. Great service regardless of what I've needed. Bike stuff sold by bike people.
Great customer service and my daughters bike came in sooner than expected
Everything. Mikayla, Aaron, pat, Noah, and Kate (?) are so awesome and make my experience great. Other shops just don't compare.
Got my bike tuned up there. They did a good job.
Excellent customer service & product knowledge
Employee Kay is awesome!
Very friendly and knowledgeable staff. I am very happy with my new road bike.
Love the new bike I bought last summer. Very comfortable and well made. Just brought it in for its first tune up which was free as part of my purchase.
I am extremely pleased with the professional and expedient assistance that Corey O'Donovan provides. They are an extreme asset to your organization and I look forward to many more orders!
Local, knowledgeable sales staff
Convenient location. Knowledge staff.
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Hard to find model set up perfectly for me.
Came for a bike pump, and got a bike pump. Employees were very friendly and helpful with my questions. Overall, will likely be coming back for future bike needs.
The staff was very helpful and personable. Thanks!!!!!
Great service! The service agent inspected our bikes first and explained everything we needed. I do feel we were "oversold." He was also very helpful explaining and applying the rewards program. Service was completed on time, too.
It's the best shop in town!
great service and staff!
I always get great service and friendly attention from the store's associates!
Aaron was great
Down to earth staff. Treat you with respect and are not bike elitists
Friendly and knowledgeable staff!!
Very willing to problem solve to get a better gearing system on my gravel bike.
Friendly, knowledgeable staff.
Friendly, helpful staff. Good location.
you are the bike experts in the twin cities. I gave REI a try and had a bad experience. I'm back for good.
Great service and selection. Expert knowledge. Willing to answer questions and explain our purchase. Thanks!
The service I needed done was given priority, where, even though the bike mechanic was away at the time I came in and the clerk (working the floor) was the only one there. The clerk worked on my bike, so I didn't have to wait.
Nice store, well stocked
Reasonable prices, great repair services & honest schedule for repairs.