Customer Testimonials

Good service from staff.

Sebastian did a great job picking out the right mountain bike for me as someone just starting out. Happy to have a relationship with a shop nearby.

4 blocks from my house. Fast tire service. Helpful and willing to order anything I need.

Very knowledgeable. Fixed my flat in no time.

Helpful, knowledgeable staff. St. Paul location.

Experts and pick right products. Expert repair at good price.

Friendly, competent, prompt

Service is great! Always willing to help find the right part/tool and able to provide multiple solutions.

Everyone was very friendly and helpful. Love my new bike and when there was an issue with it they were quick to solve the problem. Ver cordial and prompt staff at the Grand Ave location

We appreciated the immediate service when we ran into an issue while out for a ride!

Noah the mechanic is the absolute best example of great customer service.
Very personable, good listener, cares about getting it right.
He keeps me coming back specifically to seek him out because I repeatedly have a great experience.

Helpful and friendly

They do great work. Price is fair and they get bikes out of repair quick.

Well informed professional service!

Great customer service

The sales/service representative gave us great help. Really knowledgeable and very nice and professional demeanor.

I came in in need of a time sensitive repair and the mechanic was super helpful and considerate. I appreciated his willingness to problem solve and do the work right then and there to accommodate my schedule. This saved me from a huge headache and I am so appreciative!

Great product and variety. Great people who know there stuff.

Friendly and knowledgeable staff

Friendly and very helpful team. Always make you feel welcome, give ideas, suggestions and service

Everything! Freewheel is simply the best bike shop. Always fast, friendly and helpful, normally have parts in stock that the rest of the world currently doesn’t.

Great staff.

Everything! Personable and knowledgeable bike mechanics. Ability to some same day repairs to keep one pedaling. Variety of bike accessories and knowledge to steer you in the right direction.

Knowledgeable sales staff and bright cheery sales room.

Friendly, knowledgeable sales staff. Plus the fanatics club discounts.

Super fantastic and helpful. My bike wasn't shifting properly, but within 2 minutes it was back working. I was so pleased I bought $250 of stuff. Thanks!

helpful, friendly staff

Great team, always helpful and quick

Helpful staff

Freewheel offers professional, courteous service at a reasonable price; very helpful to be able to talk to the bike mechanics about bike repair, maintenance and products when I visit the store.