Customer Testimonials
Service was excellent, l am very pleased with my purchase.
He was very pleasant, helpful and knowledgeable regarding our purchase. Took the time to answer questions. The shop was well equipped with bikes and accessories.
Service and products are great.
Earnest provides great service. He's always available for questions you may have.
Great guy!!!
Prompt and great service
Very helpful!
Great service after the sale.
Very nice store and the people were very friendly. Also they did and excellent job on my tune-up.
Quick with reasonable prices!
great service and very fast to get things done.
Bike mechanic explained problem with brakes and options for repair. New disc brakes were installed in one day - repair cost was as mechanic had estimated. Rode bike home from his shop with brakes working like new.
What I liked the most was the wonderful staff, who took time to listen to me and help me with everything I needed to get my bike back on the road. They fixed my flat tire, helped me pick out a new rear light, discussed changing my kickstand and scheduled my bike for a tune up. I am going on an 8 day bike trip on the Hudson River Trail in a few weeks and want to make sure my bike is in great condition. Thanks Martin's
Friendly staff and
Very knowledgeable & professional
Honest and knowledgeable
Knowledgeable, helpful, friendly
Awesome staff, excellent prices. Always an all around good experience with these guys.
Personal attention, good quality bikes, local business.
The person who helped me was very patient and gave fantastic advice. He suggest I get a longer handlebar stem and my bike is VERY comfortable while riding, so that was really the right thing to do!
Price was good. Friendly service. Informative
Ernest offers the best, quickest service of any bike shop I've visited in >40 years. I have him tune up my bike every summer when I'm in the Finger Lakes.
Friendly efficient service!
Efficient service. I love that I can talk to a real person who is knowledgeable about bikes when I walk in the door.
Friendly, patient, helpful, has great selection of new and used bicycles and accessories.
Very Fast and Friendly
Martin’s Bicycle Shop is very fair with their prices. The staff is immediately attentive when entering the shop. The staff is very patient, accommodating and engaged during interaction with customers.
Ernest, the owner, knows his inventory and the products he sells in detail. He has the expertise to tailor your purchase to your wants and needs. He is interested in selling you what you want and not what is most expensive.
My confidence in Martin’s and Ernest, motivates me to bring anything bicycle related to the shop.
The bikes we bought fit great went over all the things on the new bikes have put 50 miles on the new bike all ready in two days
Ernest was very helpful and polite during all phone calls and in-shop visits. I was very pleased.
We had a great experience, Ernest was incredibly knowledgeable, accommodating and friendly. We would highly recommend others to shop here. Thanks Ernest!
Everything!