Customer Testimonials
Very helpful and made sure my bike was ready to go. Very prompt!
Awesome bicycle shop/store owned by an awesome family.
We called in the morning and told you we were coming for a bike you had another buyer come in and want it you held it for us that is great costumer service a big chain store would have sold it out from under is. Thank you so much
fantastic service and friendly, knowledgeable staff !
Great service!
We really had a good experience with Martin
He was very knowledgeable and patient with us as we looked at the bikes. His inventory was much greater than other bike shops we had visited .
Overall a great experience. Would recommend his shop to others wishing to purchase a new bike.
Ernest did everything he could to help me get the bike I wanted. When it didn't work out due to supply issues, he provided a full refund. Thanks for the honest interaction!
Good Customer service. Thank you.
Very helpful and spent time with me discussing several different bike racks. First rate service!!
I was met with kindness and respect walking in your door for the first time.You bought my bike at a fair price. You were honest telling me I could get more money selling on my own. When or if my husband and I buy new bikes I would be pleased to go back and buy or order them through your shop. Thank you
Quick and friendly service. Quality work. Will definitely recommend to friends.
Excellent experience finding a bike that fits my body and budget. The website was useful in knowing what we would find, the experience was efficient, friendly, and helpful. Earnest was very helpful!
Great service and very friendly! A terrific bike shop in the Fingerlakes.
Good selection and knowledgeable and friendly staff.
The Sales person was very kind as we conducted my business as a first time visitor. The first part was to drop off a bike for a tune-up and minor repairs. The second part, which was on a whim, was to look at a new bike for me. He explained options and differences and I ended up with a new bike to take home with me.
Great price fast work
There is always domeone there to assist us in finding the proper item and fit taht we need for our needs.
Friendly, quick, above and beyond(cleaned my dirty bike :)).
Excellent service and very reasonable pricing. I brought my bike in for a tune up and everything was completed on the day it was promised. I was called to review what was being done and a given the option to do a few upgrades while they were working on the bike. Feels like a brand new bike.
Always a great service.
Excellent Customer Service. I needed a bike rack add on kit to make my 2 bike, bike rack a 4 bike, bike rack. My Hollywood bike rack is over 10 years old. They are one of the only shops that had one in their inventory. But their website said pick up only. I live in MD and they are in NY. They agreed to mail it. I am so grateful! First name removed
Ernest is always straight forward and honest about his prices for service, bicycles and accessories. Any work one needs done is guaranteed and of the highest quality,
i have purchased 2 bikes from Martins, has my family’s bikes serviced there confident that I was getting a fair price and dependable service
Your very friendly manner, you explain things, very professional, we like doing business with you!
Good selection, great customer service.
Wide variety of products and friendly environment.
Friendly, reasonable price.
The service is amazing! He answered all of our questions. And each of the bikes were fit and adjusted perfectly to our liking before we left the store.
Top notch service! When picking up my new bike, Ernest made all the adjustments to make sure it fit me correctly. Then placed it on the stand and showed me how all the gears worked, how to inflate the tires, and how to maintenance it. He also installed the accessories for me. I cannot say enough about the assistance I recieved! They also have a full store for all your billing needs. I highly recommend Martin's!
They reconditioned a yard sale purchase. Turned a $15. Bike into a $115 bicycle. It was done when they said it would be an at the price they said it would cost.
Store was clean and organized