Customer Testimonials
Very accommodating, knowledgeable, friendly,
Fast, quality, fair, shop and good people...
Very accommodating for assembling my new bike. Thank you
Freindly and knowledgeable
Friendly and very skilled.
Friendly service, excellent mechanics!
Staff are always friendly and service is very quick! Love you guys! Lucky to have you so close by!
Kind, helpful and fast service.Great selection and support post purchase.
Ernest was knowledgable and professional. Repairs were done within two hours. I received a text when the work was completed and a detailed invoice via email. Pricing was very reasonable! Many thanks!!
Excellent service.
Fast honest and affordable service
Ernst was very knowledgeable about the Velotric Nomad 2x bikes that we purchased. His customer service was excellent. We appreciate that he could answer all of our questions.
Friendly, timely, and technically capable - gets to the problem and resolves quickly with great quality.
Friendly, knowledgeable, helpful. Not a huge selection, but quality products. “Standard” bikes up to serious trail/mountain units. Nice e-bike selections. Would buy from again.
Great customer service, Ernest and Edward were great to deal with.
Timely and effective service. The staff always make themselves available when I visit the shop.
Friendly great service, family owned and operated
friendly, professional and excellent order followup.
I really like the bike. I will be calling / stopping by for updates. Thanks so much for the great service.
The gentleman that helped us directed up to the right bike with years. Gave us two options and set both up for a ride. We wheee in and out within an hour . To bout , he gave us a great trade in on the bike that we had brought into trade.
Great customer service, excellent knowledge, clean and beautiful shop.
Great shop clean neat and great customer service. Very nice display of bikes with out a pushy salesman. Let’s u look and try a bike and doesn’t push u to buy it. I went 4 times before I bought and each time it was a great experience sales person was patient and answered all my questions. Had small issues with computer issues a week out from purchase and it was taken care of very fast.
Very good experience. Very patient to listen my requirements and suggesting a solution.
Very knowledgeable, always listen and are able to quickly service my bike. I have used them several times for a bike tune up before going on the Erie Canal Trail Ride , a 8 day biking trip.
Good prices. Nice store. Nice employees
Excellent and friendly service!
Helped me find the right bikes for our whole family. Great customer service and great people that run the business! 10 out of 10!
Awesome customer service, super friendly.
I bring my kids bikes for service and everytime the service I receive is thorough and fast! I didn’t purchase the bikes from Martins but they treat me very fairly and are prompt and I never have a problem after their repairs! Thank you!
Customer service is top notch!!!