- Phone: 509-582-9000
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based on 8870 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very quick response, came same day which was awesome. Rugs got cleaned quickly.
Very professional, knowledgeable. Fast to get an appointment. I had an area rug and a chair cleaned. I was very happy with my service. Jordan was my technician. I would highly recommend Zerorez and Jordan.
I like the product you use
My carpets are clean.
I also wanted 6 chairs chairs cleaned. He had trouble getting them 100% clean. But clean enough.
I will use your company again
The service was great. He did extra things he didn't have to do. Our home feels clean and safe allergy wise. The cost was reasonable. Thank you
Josh is the BEST! It's too bad we are moving, because we would have Josh back every time. He was informative, kind, and knowledgeable. Give that man a raise!!!!
The technician was friendly and answered all my questions. I liked how quickly the technician was able to get the job done with the equipment and products used.
Very friendly, punctual, good quality work.
Only cleaned walls of shower not the floor or door.
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
Tech was thorough and explained everything well.
I have dirty looking rings in a couple spots and we paid extra for all the things. I just feel that it isn't a $700 clean. I dont feel i should see this right after a cleaning.
Thank you for your feedback. The Zerorez Team is dedicated to providing superior products and services to our customers and we take it very seriously when our services do not meet or exceed your expectations. Please know Zerorez offers a 30 Day Workmanship Guarantee and will come back to your home to re-service any area(s) you are not completely satisfied with. Please give us a call at 509-582-9000 to discuss a good date and time in which we may come out and address any areas of concern.
Great products. No smell or residue. Just clean carpets! Very friendly service technicians. Very thoughtful about how to best attack our carpet problem. Would highly recommend to anyone.
Same day service!!!! On time, great communication, very efficient!
Josh was very professional and did an excellent job on cleaning my carpets. While he mentioned other available services, I felt no pressure whatsoever. He was kind and courteous and made sure I was completely satisfied with the cleaning before he left. Thank you!
Fast, competent service and a pleasant technician.
Professionalism and a job well done!!!!!
Easy to schedule online, quick service, professional results, great job - Nick.
Tech was professional and polite. Did through cleaning.
the employee was very friendly and explained everything to me in detail.
Everything was explained to me. I felt knowledgeable in making decisions about the services offered. Technician was very courteous, on time, and only took a couple hours to do my whole house. My carpets looked great and there was no oder. I would highly recommend Zerorez to anyone.
Zero fragrance. The young man took his time to explain the process to me and asked if I had any questions.
Prompt service
Knowledgeable service person
Job well done
I like how they not only gave us a window of when they would come, but also texted us when they are on their way asking if we are ready for them. Josh is a great asset to your team. He was informative positive and efficient, working thoroughly and carefully. I felt confidence in his work and abilities.
Service, results, price!
Great customer service, I felt like our guy was very honest with us about certain stains and they all came clean, looks beautiful!
Josh arrived on time, worked hard, and did a great job. Josh represents your company exceptionally well.
We appreciate that Zero Rez does not leave chemicals on our carpet that might harm us, our pets, or the environment.
This is the third time we've used Zerorez, 2nd at this home. We've always very happy with the end result, that's why we're return customers. Nathan was great and explained each step of the process as he went along. We like that the carpet dries within a short period of time as well. We will definitely be calling Zerorez next time we need our carpets cleaned.
Very affordable and efficient.
The technician was friendly and polite. He arrived on time and did a great job on my older area rugs.
Able to get scheduled quickly, great technician, carpet dried quickly, no crunchy afterwards looks almost brand new
Josh was very professional, thorough and personable! He provided expert recommendations and has excellent communication skills. We are extremely pleased with how the carpets look and will most definitely utilize Zerorez for all our future needs. Thanks a bunch!