What our clients think of us!

Chemicals free, friendly and fast. Very prompt.

No chemicals and no residue.

promptness, politeness, carpets dried quickly

No residue to attract dirt, keeping carpets clean longer. Friendly, knowledgable staff.

Tyson was great to work with!

Fast and on time, great job getting out ALL of the stains on my carpet!

I liked the knowledge and honesty of the representative. He was upfront and gave us great options to fit our budget so that we can tackle our carpet cleaning and achieve the results we want.

Stood behind the performance of your service. Came back to make things right.

Clean and dries quickly

Most helpful people we have ever worked with!!!

No cleaners as I have allergies.

PROFESSIONALISM

Almost all stains were removed. Carpet cleaning person was very polite. So far our tenants seem pleased with the results.

I submitted the following to Zerorez in a reply email yesterday, and have not received a response:

Christie:

I have mixed reactions to the performance of Zerorez in cleaning my carpets. My previous tenants had left the carpets in sad shape with numerous stains (rust, food/drink spills, etc.) and heavy traffic areas of ground in dirt. Your technician sprayed a liquid substance on the stains and then performed a single pass of your Zerorez cleaning process.

It appears that the Zerorez process was successful in extracting general dirt from the overall carpet, which is evidenced by the less pronounced differences between exposed and previously covered areas. However, most of the stains are still present. I didn't really expect the carpets to be good-as-new, but I was hoping for something better than what I received.

What is most disturbing is the pattern that has now been set into the carpet. As the technician performed his back-and-forth cleaning motions, it created dark and light triangular segments. I assumed this pattern was just a result of the lay of the pile due to the direction the cleaning head was moving over each area, and would disappear once the carpet was dry and vacuumed. The carpet is completely dry now and I have tried vacuuming and raking to eliminate the triangular patterns, without success (see attached photo). Do you have any suggestions?

Name removed

I would like to move furniture back into the rooms, but am hesitant to do so pending feedback from you.

On time... very efficient....great job

The customer service.

Kyle was awesome, very knowledgable and quick.

Very efficiant and flexible.

friendly service give a time and they are there at that time liked the deep cleaning and fresh smell. Got out hard stains

The stains were not removed from the carpet. After the carpet dried, you could still see all of the dark spots on the carpet. I just thought that Zerorez would do a better job at removing these stains. I have a large carpet cleaner myself and we could have done as good a job as what was done on our carpets, so I can't see what an improved was made by going to Zerorez. I should have cleaned the carpet myself and saved the money.

Green and chemical free

we're happy about recommendations given by the representative

On time, curtious and did a great job

Professional employee who was very thorough and did a great job also very friendly

No perfume smell and quick drying. Very nice technician.

Best service and carpet cleaning ever!

it was quick and carpets looked great.

I really like the whole science behind the product. The fact that you are just charging the PH level in the salt water and it essential dries as water. Thats awesome, because I hate soap residue.

The customer service was great and the carpet cleaning was fast and looks fabulous!

Two room minimum was a little speedy for me as I only wanted one room done.