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8258 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Do what you say you can and don't overcharge
the service was great, the carpets turned out awesum
competence and friendliness
Arrived within the agreed time fram. Got right to work, explained process. Responded to my questions about the process and cleaning fluid. We will use Zerorez again and I will refer too friends and neighbors. Tyson was very professional and a Great Rep for your new endevor to enter into the Tricities market. There is something to be said about a person that comes to your door in a clean uniform,well groomed and all about customer service. I was impressed,nice clean Van & equipment and the staff that took my order had great personalities.
Thank you management
Good luck on your plan to enter into the Tricities, Let tyson lead the local teams.
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Unfortunately, it was quite expensive.
Love the results! My carpet looks brand new and smells fresh. Tyson was friendly and professional.
High traffic areas are still somewhat noticeable, but I'm not sure what anyone does about those. It just comes with having carpet. Everything does look cleaner and better than before. Enjoyed Tyson, his efficiency and thoroughness.
Spotlighting the pet urine with ultraviolet light is amazing and gross.carpets seem nice and clean. The scotch guard post treatment seems logical. I also like that you supply many services, am scheduled for duct cleaning
I thought the carpet looked great and the stain removal was exceptional. All done when I expected and at the price quoted.
How clean the carpet is and how knowledgeable the service person was
Tyson thank you for the profesional job, well done.
The no chemicals or soap used to clean carpet.
The professionalism displayed by the zerorez organization started with scheduling and carried through to the cleaning service and feedback. The carpet looks great and dried within hours. I would use zerorez again and recommend them to friends and neighbors.
Friendly, good attitude, did a great job.
Very friendly technicians and they are careful not to damage/scratch and floors, walls or furniture. I had one slight problem with my air conditioner afterwards. I thought it was Zeroez blocking my coils. Zeroez came back out, free of charge. After further investigation, it was not Zeroez's fault, but they still helped me out as much as they could.
The customer service is stellar along with knowledge about carpet and dirt ans stains. Very very happy!
Employees are great! Fast service.
Customer service, timely, easy to work with.
The rug cleaning was very good, not perfect, but very good. The carpet is old and has been heavily used, but it looks great!
The person that came and did our carpets wae very friendly and knowledgebul. I would deffentanly use your company again.
VERY POLITE ON TIME WORK PREFORM VERY GOOD PRODUCTS USED VERY GOOD. EXCELLENT JOB WELL DONE.
The service was GREAT and the guy that came out did an excellent job...... Very Pleased
Professional equipment for a great job well done!
They have done a better job for us than any other cleaning company we have used. They were very effiecent with their use of time and got the job done quickly.
Tyson was awesome! I had a carpet emergency and he came out the same day and fixed the nail polish stain. I was very impressed!
Reliable and punctual
Careful of house and furnishings while working
Knowledgable
Good results
The service was fast & friendly. I do have to give Corey a hard time because he stepped in just about every pile of vomit looking for other stains. The stains did come out with no stains popping back through after they dried.
Updated machinery. Don't use soap
I like that it dries quickly, took out all the stains and doesn't leave a residue.
No chemicals and good service