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based on 8889 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Everything!
Very thorough, verified what he was going to do and cost prior to starting, did a walk through at the end to make sure I was happy with the results. He didn't come acrossed rushed to get to his next job. Very professional!
your price to clean the area rug was high in my opinion.
Your technician was so polite and helpful. He explained my carpet needs and he quoted me fairly. Did the job quickly but did a great job!
Service was fast and on time. Made the carpet look brand new.
Leaves a clean looking carpet.
how it made the carpets look after they were cleaned by your company
I like the low cost and the quick availability.
The technician did a complete check for stains that might need extra treatment. He did a great job on our carpet. We are very pleased with his work. Your products did not cause any allergic reaction for me. This was great.
Prompt service calls, quality of produce, drying time, personable service tech.
The carpet cleaner seemed to do a really good job. The spots didn't all come back after the carpet dried like after the last company we used.
Lower pet clean pricing
When I showed the technician which rooms needed done, I asked him to let me know before he moved from room to room so that I could move things out of the way for him. I don't ha e a very big house so there was nowhere for me to move everything at once. I then set to keeping my daughter busy while he worked. He didn't say anything to me until hewas done, so there are still some big areas that ddidn't get cleaned because things weren't moved out of the way. Mainly about a third of my living room that was covered by a decorative rug. I was very specific in letting him know that I would move these when he got to those rooms. This was very dissapointing as I had heard such good things about Zerorez.
Very clean carpets when done, clean smell in house. Interior smell from before greatly reduced
Very professional and great service
Fresh smell and no residing
You did not move my furniture.
Great service, knowledgeable staff, professional people, and carpets look great.
The one time O have used zerorez, the representative was very helpful and did a very good job. I am having them come back again.
Clean the mess made from cleaning the duct work.
Be sure to give a (at least little) vacuum job on the carpet before shampooing. Make sure the job is done and don't leave chocolate in the throw rug. Stains not removed.
Stains are completely gone, very good and knowledgeable worker.
No chemical residue, carpets look and feel great....
PHONE REPS.FANTASTIC CUST. SERVICE,GREAT UNDERSTANDING OF MY NEED TO RUSH JOB.PLEASURABLE TO WORK WITH.LEFT ME WITH NO QUESTIONS AT END OF CALLS.THANKS GIRLS
When the tech was cleaning my carpet upstairs, I noticed the room directly below was leaking water from the light fixture. To make this better, Zerorez will need to fix the damages we have. Tyson Chapman, the owner has not bothered to call us to find out the status or anything about the damages. I think he should be at least touching base with us to find out what is happening. I understand he is busy at the fair.....but you would think he would want to see the extent of the damage with his own eyes, or at least hear from me or the restoration company who is fixing it.
Our technician that came out was very friendly and professional. He was knowledgeable about services and products. I purchased Pet odor spray and the cleaner and both products worked great for cleaning the interior of our cars, too. I have already recommended ZEROREZ to friends. Thank you!
Love the brush scraping to get hair out of carpet. Got stuf out that I thought my vacuum was getting
Carpets dry much faster than other cleaners.
Very good job he did
Excellent technician very efficient and knowledgeable
Your products are enviornmentally safe and work very well. My husband just recently picked up a bottle of your spot cleaner fo carpet and it works wonderfully!!!
I can't say enough about the wonderful service that Zerorez provides.. they are the BEST!