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based on 8935 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Staff is very friendly and well informed. As a construction contractor, can't tell you how long it's been since our office carpet had been cleaned, if ever. It looks like brand new carpeting. The guys did a great job!!! Will certainly be spreading the word about Zerorez!!
That you use steam and not plain water. Your prices are pretty good altho because my livingroom equaled more square footage than both my bedrooms did since I didn't move heavy furniture and beds in the bedrooms, I still got charged the same amount for each room. As well as the extra protective spray I had him apply.
I felt that when I didn't take the technician up on his offer to put a protectant on the carpets after they were cleaned he was upset with me. My carpets are very old and will probably be replaced within the next year, so I didn't feel the need to spend more money on them.
Most of the carpet looks great and Grandpa is pleased, but some spots near the entrance to the kitchen seem to be returning... :-)
I wasnt informed that the stains in my carpet would not be able to get treated as they cost extra and i thought that was what zerorez was allo about. Also i felt as the employee didnt try the hardest. Also my carpet wasnt cleaned even though we had moved EVERYTHING and it was only 1 foot more, not a walk in closet.
Great stuff and good people.
Good cleaning... great timing ... good service.. nice people.
Excellent customer service for a technician to make a return trip in an attempt to remove a carpet stain that was not completely removed from the full service. The stain is almost completely removed now, which is what I hoped for, knowing it's an old difficult stain. The tech (Steve?) was very professional and provided education for the protective application, which I appreciated. Thank you!
Very friendly..great service. Carpets look wonderful.
Gavin did a great job and was very quick!
My technician, Robert Cruz was fantastic. He was knowledgable and gave me important information for keeping my carpet cleaner between cleanings. I will definately ask for Robert next time. Thanks Zerorez.
Customer service was amazing! Technician David was over the top and professional. Very pleased with the pet stains cleanup !!
There was great communication ahead of the appointment. The technician was very thorough and friendly. The carpet and furniture looks better and I am confident that is is clean.
The job was done as requested on time and in a professional manner and the carpets looked nice and clean afterwards.
We had never had our ducts serviced before, and are looking forward to cleaner household air. Your staff was delightful, exuberant, and kept me appraised of their progress often.
Carpets look great!!!!! Got all the tiny stains out , Gavin is awesome
Smaller window of arrival
I was disappointed that dingy color of the traffic areas was not removed. I understand that there are areas of high wear and that the fringe might be fuzzy but I did expect the color to come clean and not remain dingy looking. I truly don't believe in carpet "darkening". I believe it is ground-in dirt. My husband is going to borrow a commercial cleaner from a friend and we are going to try to clean the traffic areas ourselves before we move in this weekend. Your technician did try a 2nd time to clean some of these areas, which I do appreciate, however the end result is disappointing after spending $281. I showed the before and after pictures of the living room area (just one of the areas that remain stained looking) to 2 of my friends and they were in agreement with me.
Excellent carpet cleaning and technician service
No harsh cleaners and seem very knowledgeable about their services.
My carpet looks better than it has in years and after the guys were done it didn't smell like my carpet had been saturated with chemicals. Robert and dusty were very personable and answered all my questions.
Very clean. Good service. No smell afterwards.
No lingering smell of products and quick drying. Friendly helpful services.
they came back out and recleaned the carpet in the downstairs office last Friday and it looks much better.
thank you,
Our old carpet looks great after Zerorez cleaned it. The tech also was not smelly unlike another company we hired before, decent-looking too and very professional.Thank you!
Appointments are easy to make and techs are on time every time.
Things were explained in detail.
Excellent service, polite technician, reasonable prices and carpets look great! Will definitely use Zerorez again.
I appreciated how quickly Zerorez responded to my request for service. The carpets appear very well cleaned.

excellent service