Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 8892 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2015 — Rated 10 out of 10 by A.K. Zerorez Tri-Cities
What do you like about our products and services?

The cleaning process was so fast and so was the drying! Will definitely use zerorez again. Thank you!

Report a concern   August 14, 2015 — Rated 10 out of 10 by C.F. Zerorez Tri-Cities
What do you like about our products and services?

Professional and courteous.

Report a concern   August 14, 2015 — Rated 10 out of 10 by C.K. Zerorez Tri-Cities
What do you like about our products and services?

No soap smell or residue.

Report a concern   August 12, 2015 — Rated 10 out of 10 by Michelle Cunnningham Zerorez Tri-Cities
What do you like about our products and services?

On time Very polite and consciences about tidyness

Report a concern   August 12, 2015 — Rated 9 out of 10 by A.W. Zerorez Tri-Cities
What do you like about our products and services?

Friendly and helpful staff. Good results.

Report a concern   August 12, 2015 — Rated 10 out of 10 by M.H. Zerorez Tri-Cities
What do you like about our products and services?

Friendly and prompt service.

Report a concern   August 12, 2015 — Rated 10 out of 10 by Barbara & Douglas Korten Zerorez Tri-Cities
What do you like about our products and services?

No chemicals, Professional people,

Report a concern   August 12, 2015 — Rated 10 out of 10 by Tonya Boozer Zerorez Tri-Cities
What do you like about our products and services?

Carpet seemed very clean and almost no odor from treatment.

Report a concern   August 12, 2015 — Rated 10 out of 10 by B.A.C.H. Zerorez Tri-Cities
What do you like about our products and services?

Friendly, professional, and fast

Report a concern   August 12, 2015 — Rated 10 out of 10 by S.P. Zerorez Tri-Cities
What do you like about our products and services?

Friendly staff seemed to work very well.

Report a concern   August 11, 2015 — Rated 10 out of 10 by Stan Fronczak Zerorez Tri-Cities
What do you like about our products and services?

The carpet is incredibly clean and the cat spots were virtually wiped out. The technician was helpful, informative and very polite. We thank you for his professionalism and for your great service.

Report a concern   August 11, 2015 — Rated 10 out of 10 by Glenda Brunson Zerorez Tri-Cities
What do you like about our products and services?

The service was amazing and the cleaning results were incredibly good. Exactly what we were looking for and at a reasonable price.

Report a concern   August 11, 2015 — Rated 9 out of 10 by J.S. Zerorez Tri-Cities
What do you like about our products and services?

No chemical process.

Report a concern   August 8, 2015 — Rated 10 out of 10 by W.C. Zerorez Tri-Cities
What do you like about our products and services?

The carpets looked great. The technician was knowledgeable and friendly

Report a concern   August 8, 2015 — Rated 10 out of 10 by Dan Ortiv Zerorez Tri-Cities
What do you like about our products and services?

Fast and Easy Scheduling. On time, and professional.

Report a concern   August 7, 2015 — Rated 8 out of 10 by T.R. Zerorez Tri-Cities
What could we do to improve?

Extend or give closer to accurate expected time to complete job - both carpet and chair cleanings took quite a bit longer than original quoted estimate

Report a concern   August 7, 2015 — Rated 10 out of 10 by Dottie Reynolds Zerorez Tri-Cities
What do you like about our products and services?

The tech was very friendly and excellent at answering all of our questions. Our carpets look amazing and it feels so good to be able to have our children play on the floor and not worry about filth. Thank you so much and we will be a returning customer in six months!

Report a concern   August 7, 2015 — Rated 10 out of 10 by M.D. Zerorez Tri-Cities
What do you like about our products and services?

Product did a nice job of cleaning the carpet and service was good. Technician was professional and pleasant to deal with.

Report a concern   August 7, 2015 — Rated 9 out of 10 by J.S. Zerorez Tri-Cities
What do you like about our products and services?

Cleaned my carpets right away, did a good job

Report a concern   August 7, 2015 — Rated 10 out of 10 by P.J. Zerorez Tri-Cities
What do you like about our products and services?

I wasn't satisfied the 1st time, but the 2nd time was great! Jim took away the path marks the 1st guy left. I'll definitely use you again, thank you!

Report a concern   August 6, 2015 — Rated 10 out of 10 by T.O. Zerorez Tri-Cities
What do you like about our products and services?

The service was amazing. He went above and beyond to get the pet urine out of my bedroom carpet!

Report a concern   August 5, 2015 — Rated 10 out of 10 by Lisa Zunker Zerorez Tri-Cities
What do you like about our products and services?

The tech was very friendly and helpful

Report a concern   August 5, 2015 — Rated 5 out of 10 by S.R. Zerorez Tri-Cities
How did we disappoint you and what can we do to make things right?

I had the carpets cleaned, and they didn't really look clean at all. I had them come back again to redo, and it still wasn't any better, resulting in my property management company having to hire another company to go out and clean them again at my expense

Report a concern   August 4, 2015 — Rated 10 out of 10 by Vickie Hanson Zerorez Tri-Cities
What do you like about our products and services?

Zero fez made our ages old carpet look new again! The drying time was fast and the people were friendly and helpful. I would recommend Zerorez to anyone.

Report a concern   August 4, 2015 — Rated 10 out of 10 by Robert Field Zerorez Tri-Cities
What do you like about our products and services?

CLEAN FREASH SMELL

Report a concern   August 3, 2015 — Rated 9 out of 10 by K.L. Zerorez Tri-Cities
What do you like about our products and services?

It doesn't take long at all for the drying process and very prompt on service needed.

Report a concern   August 3, 2015 — Rated 10 out of 10 by Joseph Foster Zerorez Tri-Cities
What do you like about our products and services?

Fantastic technician did a great job.

Report a concern   August 3, 2015 — Rated 10 out of 10 by Anna Hernandez Zerorez Tri-Cities
What do you like about our products and services?

So far everything! The technicians I've dealt with & staff in the office are extremely nice & helpful.
I called to order the ZeroStink spray & a little while later it was delivered to my doorstep by one of
your techs! Now that is service at it's best! Thank you ZeroRez...will definitely be calling you again !!!

Report a concern   August 3, 2015 — Rated 9 out of 10 by S.S. Zerorez Tri-Cities
What do you like about our products and services?

quick,friendly,good value

Report a concern   August 3, 2015 — Rated 8 out of 10 by D.S. Zerorez Tri-Cities
What could we do to improve?

Better cleaning.


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