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based on 8937 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the professionalism gIt from your employee showed, and a timely manner he did the job, and he was well knowledgeable about the questions I had very satisfied with your service
Technicianw was friendly, professional and on task. He did a great job!
The 4 hour time window is too large.
My dirty carpets look great now. Your service people are always so personable and nice. I have used Zerorez before and will continue to do so.
The tech John Buhler was very attentive and helpful. The carpets look great and it's nice to know it is a more "green" process than what other cleaners use.
Easy to schedule
Fast service
Jeremy Morales was the gentleman who cleaned for us. He was awesome! Professional, friendly - he explained the product and process. He is a great asset to your company!
The prices are good; staff friendly and knowledgeable. The disappointment is not being able to make an appointment. We are very busy people, and therefore we have to plan and schedule everything. Holding a day hostage is inconvenient for both us and our tenants.
The carpets look great after cleaning and feel great(soft, no residue). All the stains come out. The guy does great and fast work, is very professional and polite. I'm always pleased with the job done.
The service tech answered all my questions, was very courteous and did a thorough job. I will use zerorez again!
You do a great job.
The stain seems to be gone.
The Customer service I received from Ivan was excellent, he really cares about doing a good job.
I am going to refer as many people as I can and tell them to ask for Ivan. Thank you!!!!!!!!
Tech was absolutely amazing! Tech took his time explaining the product and answering all our questions. We are going to schedule tile/grout cleaning which we learned about during his visit.
Friendly and very professional. Willing to help with any problem areas. Service was quick and carpets looked great.
Good job done
Carpets look great. The technician (Jeremy) was very helpful and thorough.
real professional
My carpet took way longer to dry than the technician said. My carpet did not smell very fresh. I think he should have extracted more water. Also left door open and let in a house full of flies,! Is it possible for techs to carry a drape of some sort that they can hang on door to avoid letting in pests?
easy to work with fast service
They were easy to schedule with, on time, and very professional and my carpets turned out great.
The man who came to the house was very insistent that he would see what he could do but it probably wouldn't do much for the high traffic spots in the house we just bought. He was right. Which leaves me wondering why he would take money and waste his time.
Ivan did a great and quick job cleaning our carpet.
Quick service very thorough Ivan went above to make us happy customers!
The process is great. But you need to remove the floor registers and stop being so crazy about selling more services and also do "swaps". Swap a hallway for a room. Etc
Professional attitude of technician. Rugs look great
Friendly and on time
Great customer service!
I needed to change appointment and could not contact anyone by phone or email.
No residue and prompt,courteous,service as advertised.