- Phone: 509-582-9000
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based on 8937 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals
Provide your employees with company phones so they can process payments faster and have the customer feel more secure handing over their card and information. The technician's phone was so slow or didn't have enough data that I eventually had him connect to our wifi. I don't like handing over our wifi to strangers. Other than that the service was great. Thank you.
quality of job and personnel
The technician was very nice and professional . My carpets look great!!
How fast they were able to come out & all the options that were available to help get out set in stains. Cody is the best!!
Fast and effecient, got out all the damaged areas I was concerned about and then showed me they were gone! Quick service, nice tech and was very easy to work with!
I really appreciated the communication, letting me know when I could expect the worker to arrive so I didn't have to wait around all day. Fast curtious service, and my carpet looked brand new when he was done. Thank you!
Jeremy was attentive to all of our needs and did a very good job. We are pleased with his work and will call again when needed. Thank you zerorez
I really liked how they cleaned my carpets fast and how NEW my carpets looked after it dried! I will definitely use them again each time I need thier service
I liked how fast they were able to come out I liked the friendly Ness of the office staff and the technician and how nice the carpets came out. I would have them out again, plus recommend them to a friend. Thanks First name removed
The young man who cleaned our carpet and chair was very polite and did a terrific job!!!! When we need carpet cleaning again, we will definitely be calling you.
Technician was very friendly and knowledgeable of products, process and other services available. We plan to have our grout cleaned soon and plan to request the same representative
Great job, very professional!
No chemicals. Friendly, helpful staff. Punctual.
After my carpet dried the big spots are still there. The young man who did the cleaning was very personable and accommataing.
Maybe sot clean where the spots didn't come out.
Beverley
How clean and new my carpet is now. The technician was such a hard worker too.
Great service! Thanks
Very knowledgeable about all services. Very professional attitude. Cleaned the carpet with trained skill. Was careful with the equipment in my home.
The service was great as was Edwin!
They made our carpets look like new again! Our dining room and bedroom were very stained from 3 dogs, 3 cats, and 3 kids. Zerorez came and made all of the stains disappear!
very good job,very happy
Kevin was so nice and very
Very friendly and explain what exactly they're going to do and if not satisfied, will come back and make right.
Great communication! Great flexibility and overall great service
No residue
Very professional and courteous..
It was quick and worked well!
Customer service was outstanding. Carpets look great. Completed timy woth no disruption. I was very pleased.
Amazing over the phone customer service, super polite, professional and helpful. The technician that came to our house was very professional and did such a wonderful detailed job!
my carpet feels wonderful. no soapy residue. it feels fresh and clean. it looks great. i've had other carpet cleaners, but zerorez has done the best job. i will always call you to get my carpet cleaned. both times i used your service, the young men who came were polite and pleasant.