Zerorez Tri-Cities
801 S. Steptoe Street
Kennewick
WA 99336
United States

Average rating: 9.2 out of 10 based on 9022 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 5, 2016 — Rated 10 out of 10 by J.F. Zerorez Tri-Cities
What do you like about our products and services?

How fast they were able to come out & all the options that were available to help get out set in stains. Cody is the best!!

Report a concern   September 4, 2016 — Rated 10 out of 10 by Jeannette Plummer Zerorez Tri-Cities
What do you like about our products and services?

Fast and effecient, got out all the damaged areas I was concerned about and then showed me they were gone! Quick service, nice tech and was very easy to work with!

Report a concern   September 4, 2016 — Rated 10 out of 10 by S.S. Zerorez Tri-Cities
What do you like about our products and services?

I really appreciated the communication, letting me know when I could expect the worker to arrive so I didn't have to wait around all day. Fast curtious service, and my carpet looked brand new when he was done. Thank you!

Report a concern   September 4, 2016 — Rated 10 out of 10 by C.S. Zerorez Tri-Cities
What do you like about our products and services?

Jeremy was attentive to all of our needs and did a very good job. We are pleased with his work and will call again when needed. Thank you zerorez

Report a concern   September 4, 2016 — Rated 10 out of 10 by N.B. Zerorez Tri-Cities
What do you like about our products and services?

I really liked how they cleaned my carpets fast and how NEW my carpets looked after it dried! I will definitely use them again each time I need thier service

Report a concern   September 3, 2016 — Rated 10 out of 10 by L.O.N. Zerorez Tri-Cities
What do you like about our products and services?

I liked how fast they were able to come out I liked the friendly Ness of the office staff and the technician and how nice the carpets came out. I would have them out again, plus recommend them to a friend. Thanks First name removed

Report a concern   September 3, 2016 — Rated 10 out of 10 by Doug Zellers Zerorez Tri-Cities
What do you like about our products and services?

The young man who cleaned our carpet and chair was very polite and did a terrific job!!!! When we need carpet cleaning again, we will definitely be calling you.

Report a concern   September 3, 2016 — Rated 10 out of 10 by A.T. Zerorez Tri-Cities
What do you like about our products and services?

Technician was very friendly and knowledgeable of products, process and other services available. We plan to have our grout cleaned soon and plan to request the same representative

Report a concern   September 3, 2016 — Rated 10 out of 10 by A.B. Zerorez Tri-Cities
What do you like about our products and services?

Great job, very professional!

Report a concern   September 2, 2016 — Rated 10 out of 10 by J.S. Zerorez Tri-Cities
What do you like about our products and services?

No chemicals. Friendly, helpful staff. Punctual.

Report a concern   September 2, 2016 — Rated 8 out of 10 by B.R. Zerorez Tri-Cities
What could we do to improve?

After my carpet dried the big spots are still there. The young man who did the cleaning was very personable and accommataing.

Maybe sot clean where the spots didn't come out.

Beverley

Report a concern   September 2, 2016 — Rated 10 out of 10 by S.F. Zerorez Tri-Cities
What do you like about our products and services?

How clean and new my carpet is now. The technician was such a hard worker too.

Report a concern   September 2, 2016 — Rated 9 out of 10 by N.H. Zerorez Tri-Cities
What do you like about our products and services?

Great service! Thanks

Report a concern   September 2, 2016 — Rated 10 out of 10 by Mark Howell Zerorez Tri-Cities
What do you like about our products and services?

Very knowledgeable about all services. Very professional attitude. Cleaned the carpet with trained skill. Was careful with the equipment in my home.

Report a concern   September 1, 2016 — Rated 10 out of 10 by L.L.R. Zerorez Tri-Cities
What do you like about our products and services?

The service was great as was Edwin!

Report a concern   September 1, 2016 — Rated 10 out of 10 by Michelle Sullivan Zerorez Tri-Cities
What do you like about our products and services?

They made our carpets look like new again! Our dining room and bedroom were very stained from 3 dogs, 3 cats, and 3 kids. Zerorez came and made all of the stains disappear!

Report a concern   August 31, 2016 — Rated 10 out of 10 by S.B. Zerorez Tri-Cities
What do you like about our products and services?

very good job,very happy

Report a concern   August 31, 2016 — Rated 10 out of 10 by L.L. Zerorez Tri-Cities
What do you like about our products and services?

Kevin was so nice and very

Report a concern   August 31, 2016 — Rated 10 out of 10 by S.C. Zerorez Tri-Cities
What do you like about our products and services?

Very friendly and explain what exactly they're going to do and if not satisfied, will come back and make right.

Report a concern   August 30, 2016 — Rated 10 out of 10 by Natalie Foster Zerorez Tri-Cities
What do you like about our products and services?

Great communication! Great flexibility and overall great service

Report a concern   August 29, 2016 — Rated 9 out of 10 by C.C. Zerorez Tri-Cities
What do you like about our products and services?

No residue

Report a concern   August 29, 2016 — Rated 10 out of 10 by N.C. Zerorez Tri-Cities
What do you like about our products and services?

Very professional and courteous..

Report a concern   August 28, 2016 — Rated 10 out of 10 by Katie Burton Zerorez Tri-Cities
What do you like about our products and services?

It was quick and worked well!

Report a concern   August 28, 2016 — Rated 10 out of 10 by M.R. Zerorez Tri-Cities
What do you like about our products and services?

Customer service was outstanding. Carpets look great. Completed timy woth no disruption. I was very pleased.

Report a concern   August 28, 2016 — Rated 10 out of 10 by K.V. Zerorez Tri-Cities
What do you like about our products and services?

Amazing over the phone customer service, super polite, professional and helpful. The technician that came to our house was very professional and did such a wonderful detailed job!

Report a concern   August 28, 2016 — Rated 10 out of 10 by maverick williams Zerorez Tri-Cities
What do you like about our products and services?

Excellent communication by letting me know when the tech was going to be there and how far out they where,also the tech was very polite and made sure that he knew exacly what it was I wanted done and he also asked me if I was happy with the job he had done. This is a very professional company and I have nothing but praise for Zero rez and I will definitely be using them in the future.

Report a concern   August 28, 2016 — Rated 10 out of 10 by T.M. Zerorez Tri-Cities
What do you like about our products and services?

Cody was prompt friendly & knowlegable

Report a concern   August 27, 2016 — Rated 10 out of 10 by K.C. Zerorez Tri-Cities
What do you like about our products and services?

The young man that cleaned the areas where my dog had several accidents was thorough and didn't quit until the smells were no longer noticeable. It has been three days now, carpets and beds are completely dry and still no noticeable odor. Thank you Zerorez.

Report a concern   August 27, 2016 — Rated 10 out of 10 by S.B. Zerorez Tri-Cities
What do you like about our products and services?

Good service and the tile looked amazing..

Report a concern   August 27, 2016 — Rated 7 out of 10 by S.J.T.O. Zerorez Tri-Cities
What could we do to improve?

Keep on keeping on


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