- Phone: 509-582-9000
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based on 8941 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This is the second time I have had my carpets cleaned and Devan did an excellent job!!!. I have been looking to replace my carpet and a friend stopped by the day after cleaning and told me I do not need to replace my carpet.
I have recommended Zerorez to friends and family.
My 10 yr old granddaughter asked me if I mentioned Adam when I scheduled my appointment.. She was quite impressed with the advertisement.
The cleaning was thorough
thank you for quick response. I have not received a receipt yet for this service. I require one for our records.
Our rental carpet came out amazing, we didn't think he could get out all the stains but he did!!!
Thank you,
Jim
They were prompt and did a great job!
Great people that work there.
We were very impressed with how clean our carpets were. Spots we thought might not come out disappeared. Great service!
Pet friendly, prompt service, knowledgeable and friendly staff.
The technicians did a great job!
The person who performed the work was professional, polite and did an amazing job. With that and the fact that you have an amazing product in ZeroRez means I will have no one else clean our carpets, ever.
Everything looks fresh and clean and dries quickly
Radio and a coworker
Helpful technician and I’m very pleased with the carpet results .
Michael was very professional and seemed to like his job. Did an awesome job on communicating each step of the process. So in short its your employees.
The freshness of your product! And the tech. We have used zerorez twice now and I requested the same tech because he was good working around my two year old and animals.
Quick service, amazing customer service and awesome results!
Prices and specials for returning costumers.
Arrived promptly and got right to work.
My carpet stains are gone!! The technician was professional and worked hard to make sure we understood what he was doing and our options for the protectant. He was thorough and courteous.
Carpet with ground in grime cleaned up perfectly and feels really soft and clean.
Stairs felt to wet, took about 6hrs to dry.
Promptness
Easy to set up appointment, quick/friendly/knowledgeable service tech.
D was absolutely AMAZING. Talked to me like an intelligent customer capable of understanding the process and worked around our crazy family efficiently. The pet stains disappeared and the carpet looked like new again!
Fernando was polite and very knowledgeable. I felt he wanted to ensure we were happy with our service. I asked home questions about other services for our new house!
Very professional staff from the front desk people to the cleaning technician! Very impressed with the results of the cleaning and information provided for choices of other treatment for our carpet’s condition. Will definitely be using your service again!
No residue was left behind...
Fast, friendly, and quality service! Highly recommended!
Spent $357 to eliminate pet urine odor with zero effectiveness. Absolutely no improvement in the smell. Complete waste of money.