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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The customer service was fantastic
Very happy with the results. I asked the helpful tech to go over a few spots some more at another angle and that was successful! Only one stubborn stain we couldn't get out.
Your technician was very helpful and did a wonderful job.
I have pets and like the fact that you don’t use chemicals.
This is the second time I’ve had you guys do my carpets and your people are very friendly and ask lot of questions to make sure the carpets are cleaned well.
Very prompt, affordable, and friendly service.
Service rep was very professional and did a great job. Vert impressed Will request him again. Thank you
na
VERY PROFESSIONAL
No chemicals, remove most water from carpet, quick availability
Consistent work ethic between technicians
The tech, Jeremy, was very knowledgeable and efficient. Did a very thorough job and I would recommend them to anyone who needs carpet cleaning.
The carpets looked amazing! Thomas was kind, courteous and efficient. PLUS the cost was unbeatable! I would recommend Thomas and Zerorez for sure 🤗!!! Thank you so much
The professionalism and knowledge of technician.
I appreciate the scientific explanations given by the technician on how each product is designed to be effective.
I like the consistency of the pleasantness from each of the technicians.
I prefer the offered options that Zerorez continuously give rather than pushy sales tactics other cleaners use.
Had my carpets cleaned this week after having my tile grout done last week and dryer vent cleaned out. Jeremy is very polite, explains things and does an excellent job.. I would recommend Zeroez to anyone. I like the fact they clean without soaps or harsh chemicals.
Carpets are CLEAN when they leave! No crunchy carpets! We have carpets that are 1 year old and they feel like the day they were installed. Super soft!
We had our grout in our tile cleaned and rugs cleaned.. I love the fact that they don't use soap or harsh chemicals. They did an excellent job and even got a red stain out that had been in the rug for over a year. The tiled floors look just like new again. The tech was very polite and explained things. They texted me when they were on their way, and were right on time. I would recommend Zeroez to all my friends
Our carpets are filthy they look matted and have a residue. It took them about 8 hours to dry. Looks like they were cleaned with dirty water. I was concerned about how they looked when the tech left and they said it was just normal wear and tear on our 1 and 1/2 year old carpet. So today when I was finally able to vacuum and saw the dingy looking carpet, I took my handheld carpet cleaner with just water to clean one of the "Worn" areas and it had dirty murky water in it. You are already scheduled to come back out tomorrow
We definitely needed the cleaning. With the special protectant, clean up is much easier.
You did a good job it was quick and easy
Allan did our carpets on Saturday. It was our first time using Zerorez and he was very professional and thorough. The carpets look very nice. I’m pleased.
Alan was great!
Your serviceman was so professional and courteous to us. He explained everything very well and although we didn’t take the extra cleaning upgrades due to the carpet getting removed soon, he did an excellent job getting them as clean as possible. Michael was quite possibly the most amazing service person I have ever met, and is sure to be in management someday with his wonderful temperament and completeness of each task performed.
Great job!
Professional employees, great product, carpets are beautiful when finished
The way my carpet looked when it was done being clean.
My dog peed on the carpet and Alen was able to get it out.
It smelled wonderful too.
Effective and environmentally friendly. Great customer service and easy to schedule. Very knowledgeable and professional technician--thank you TJ for taking good care of my mom's rugs and being kind to her dogs, we appreciate your hard work!
Nick was awesome! Very knowledgeable. Great customer service.
I love how clean my carpets feel on bare feet. :)
The technician that cleaned our tile did an excellent job. We had forgotten how nice the tile looked when it was new.
Looks brand new again
The carpet feels clean and soft. The technician was very pleasant and quite knowledgeable about the products and the process he used to always apply them. This is the second time they have cleaned my carpet and I’m very pleased.