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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was knowledgeable and super thorough.
Deven was awesome. So polite, efficient and timely. This was my first time using zerorez and it was a good one.
They are environmentally friendly and I do not react in any way to your products. The service I received was excellent
Very happy with how clean my carpet is, those stains you thought had no return GONE!!! Definitely will be calling again when needed.
Efficiency, cleanliness, no residue. Great price and deals.
cleans good, friendly workers.
Carpets was cleaned very good.
Fast and painless and was a very good deal pricewise.
I like the no chemical usage and the professionalism of customer service and your tech Allen. They were able to not only meet but exceed my expectations.
I like that there are no chemicals. The service tech, Alen, did a great job explaining everything that needed to be done to clean our carpet. He did a great job!
Zerorez does not use harnful cleaning products.
Professional, great job and pleasant.
The employee was professional and courteous and explained the process. He did a great job.
Promptness, very conscientious and thorough.
Awesome service!!
The carpet area about 24 hrs after still has a pee smell
Allen did an exceptional job cleaning my tile. He surpassed all expectations. He was efficient and professional. I highly recommend Zerorez. Thank you!
Thanks for
Coming out
In such short
Notice.
Remove stains
They take their time when cleaning your carpets.
I really appreciate how quickly a technician could come to clean my rug. And I appreciated how zerorez came back to fix the issue after the stain did not come out.
We are extremely impressed with the thorough cleaning. Our couch looks brand new and our carpet has never been cleaner. I hope we get the same gentleman next time!
You advertise zero residue. Once tech gets out then they say they highly recommend using this cleaner stuff because just water doesn't get the heavy soul walk paths out. We felt like the original person we talked to us should have been more honest. Second we were told that carpet would take 4 to 6 hours to dry we are now at 24 hours and the carpet is still damp.... there is nothing you can do it is what it is I just recommend being honest up front.
Devin is great đ
Got out pet urine stains. The person explained everything and was professional.
Great service at a competitive price great job highly recommended
Service guy was friendly. What really upset me?
Answer: Zerorez advertising $99 for 3 bedroom is to good to be true! Well it was very disappointing!
Did this for my son who had a dog and cat.
Service guy shows me with his âspecial lightâ the pet stains and explains there will be a problem later if I donât do the extra step to treat them. $44.95 a room.
I call this false advertising! I must have missed the tiny tiny print saying if there are pet stains to treat I will be charged another $45. Also I saw ad where I would get a 4th room if I gave him the code word. Service guy said that expired. I swear I just saw that ad. I had hoped to get the area carpet in living room cleaned since master bedroom had bed and dresser.
I wouldnât have considered that a full room.
I had planned on doing my home and my daughter but have decided to look elsewhere-donât want to pay $45 extra for pet stains.đĄ
Alan was awesome! He spent time doing a thorough walkthrough of all spaces and asked questions to help inform the best treatment and service possible. He was helpful in explaining the process and making sure I didnât have any questions before he began. You can tell he is thorough in his work and cares about giving the best service possible. We love Alan!
After drying we found several spots were still noticeable.
Patient, very organized