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based on 8893 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very friendly and did an awesome job. Very knowledgeable.
excellent quality service; and technician TJ cared very much
Awesome technician! Very informative and respectful. He works really hard and very professional.
Not one spot or stain was removed. It took far longer to dry than expected and the carpet was still "crunchy" after just as if I'd cleaned it myself.
I really liked the guy, Nick, who did my carpet. He was very informative and careful of my home. I answered a question wrong in my exit survey, he did use a fan; i answered no because i thought the question meant something else.
Nice
Charged us $100 more than he quoted us! He was driving away when I noticed how much my wife wrote the check out for. I chased him down and called him in it!
The young men were very nice and accommodating. Micheal really knew what he was doing and training Brian. My only complaint is some damage that occurred in the bathroom when cleaning tile and grout. Brian did this room and there is some water damage to the white baseboards where they've swollen at the base and the paint has started to chip. This indicates he got too close to the wood. We paid almost $700 for this cleaning not to have our home damaged.
Won't call Zerorez again.
The technician was great. Knowledgeable and friendly
Devon was wonderful and very informative!!! Always great customer service and superior professionalism. My carpets and furniture always look beautiful when done!
They came in, did a great job in a timely manner. The associate explained all of the different options and why they were important.
Alan was very polite and proffesional. Checked ts all rooms and carpet and showed us where spots were. he then went to work and did a wonderful job for us. Unfortunately the next day after the carpet had dried there were still shadow spots where the original spots were. They do seem to be growing a bit
Friendly technician, honest and hard working. Products were great and my carpet looks brand new.
Able to clean my carpets the next day. Every tech I have dealt with from Zerorez has been polite and kind. I appreciate that!
Helpful and efficient!
Carpet had not been cleaned for a long time. We were extremely impressed by the results. Will recommend you to our friends. Your employee, TJ, was fastastic. Give him a raise.
Prompt arrival time, great serve, fair price.
Devin did a great job!
You dedication to commit to you mission statement. You put your customers first.
Fast and professional
The tech was very informative and did a great job getting out all of the stains and cleaning the problem areas.
The technician was very nice and knowledgeable.
Prompt and Polite.
The carpet cleaner staff is great
Great customer service!
Great customer service!
They were fast and very nice
Mike did a Great job of explaining each step of cleaning. And the cleaning turned out very nice. A little spendy. Thank you.
Devyn always does a great job. He explains what is needed or not. He now knows my preferences so that we don't have to go over everything every time. I love the way the carpet looks and how clean and dry it is.
The service was good, the carpets look great and we appreciate that no harsh chemicals were used in our house. We will definitely use Zerorez again!