based on 947 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The salon staff are always polite and professional when I go . The stylist always does a great job I will continue going here .
Balance has the best staff ever, from front desk to the stylists. Love going there! Lorraine does the best job ever on my hair and is fun and interesting to talk with.
Katie is amazing!!! Great cut and color always a pleasure to talk with.
Very friendly and accommodating. Helped me get the style i was looking for!
The friendly staff and clean environment.
I love the service and even though I know very little about hair the stylists always understand what I want !
Clarissa always understands what I want and makes it look even better than what I thought! The products that she uses are awesome!
I love the way my hair looks after my appointment. The entire staff is very friendly. Everyone is professional.
Lorraine is very experienced and listens to what you want.
My Stylist was very receptive to my wishes and did a fantastic job
I like the overall experience.
Madison is a great stylist.
She really listened to me and did a great job with my hair.
Great haircut and visit with Lorraine!
Carlos is very good stilist
Expertise of operators
Clarissa is absolutely amazing and I am always beyond happy with her work!! She is an artist and always exceeds expectations. I'm blessed to have met her!
My hairdresser Lorraine.
Professional and experienced hairdressers and staff who go out of their way to deliver superior styles. I highly recommend this salon and the people who work there.
Very polite and professional staff who do great work on hair style and listen to what you want .
I love my hairdresser. Her warmth, her masterful expertise and styling abilities far exceed anyone I have ever been to. Carlos keeps the salon in extreme beauty. It’s clean, it’s got class and the products are fantastic. The entire staff is very friendly and welcoming.
my stylist Lorraine
Cleanliness, warm welcoming, loving atmosphere
I love Aveda products and I absolutely loved my experience there- the most refreshing point was Kristina showing me Aveda products that would go well with my hair, but not shoving the items into my arms- so many other salons are so pushy about their personal products! The shampooing method she used was also fantastic-kudos on paying attention to the scalp and not just the hair!
My hairdresser, Katie, is always on time and does a very professional haircut. She is friendly and a great listener. The front staff greets me with a smile when I enter and offers me water. I enjoy coming to your salon.
Stylist was very personable, took her time, wanted to make sure the cut was the way I wanted.
Everything!! :)
Clarissa is very talented
Good quality products. Very clean facility. Great hair stylist. Extremely nice people. Everyone wants to please.
I think Clarissa is great!
Clarissa was friendly and knowledgeable. She made our experience great. My daughter loves her hair!