838 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked the professionalism of Katie as she always cuts my hair perfectly. Also, the front staff always greets me with a smile and makes me feel welcome.
Clarissa answered all my questions and demonstrated her expertise with a smile and a fun attitude! It put me at ease and made the haircut go that much better!
The hair stylist who did my hair - Nina
As always, Clarissa did a great job! She explains things, is not drastic and takes time and care in coloring and styling my hair.
It's a pleasant, relaxing experience!
I love going to Balance Salon & Spa. I always leave there feeling great about my hair and other stylists do a great job. Wveeone I see leave looks great too. I have never seen anyone there leaving without a smile on their face. The owner and staff are professional and friendly.
Relaxed but very attentive atmosphere
Clarissa was great. Happy with color.
The cut, the new curl product end of course Lorraine! Great clean and friendly salon!!
I love going to see Nina! She’s so sweet and she always does such a good job with my hair. Everyone there is so welcoming and kind.
Always very clean. Lorraine is a perfectionist with my hair every time. And last but not least, I look forward to visiting with Lorraine.
Clarissa is the best!!
Clarissa and Christina were wonderful and meticulous! Also, the receptionist was the nicest and so accommodating!
Katie is absolutely the best. Each time I come in is like the first time. She is extremely professional and caring. She is always cheerful and the shampoo massage is the best part. I give Katie 5 thumbs up. Katie you rock!!!!!
Katie was excellent !
My stylist keke is amazing. Super friendly and helpful and really enjoys her job.
Inviting and super friendly, not to mention fantastic stylists.
Didn't get want I wanted. Literally got the complete opposite, was not heard by the stylist.
I most like the personal attention I get from my stylist.
Nina is always great and the front staff are always welcoming. I’ve always had a positive experience at each visit!
Get rid of the masks.
Lorraine !
My haircut
Received excellent recommendations about how to style and care for my hair
Lorraine does an excellent job styling my hair and is so much fun to talk to.
It is a bit pricey.
I love how Lorraine does my hair.
I just cant go as often because of the cost. I'm on a limited income.
Thank you.
Exceptional service!
Always leave the salon feeling refresh and pretty!
Carlos is the best! He has been my hair stylist for over 20 years. Love his attention to detail. He takes his time with my hair, and I am always happy with the outcome.
It’s a large space and is really noisy when a lot of people are there. Over the years I have usually been in smaller shops, so perhaps that’s my personal preference.
Katie is amazing! During our consultation, I showed her a picture of the haircut and color I wanted. She gave me exactly what I asked for!