based on 947 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Always a great experience! Clarissa knows how to "fix" what's bothering me with my hair even when I can't explain it well. Love this salon!
I just don't have a lot of friends or family in the area who'd want to go to a hair salon.
I always enjoy coming to your salon because of the friendly atmosphere and, of course, having my haircut by Katie. She does a fabulous job and in addition to being a top professional stylist, is a warm, friendly person.
I loved that Kiki actually knew how to look after my hair (curly 3c). She was warm and welcoming and I’ll definitely be coming back to her soon!
Lorraine is always cheering and welcoming.
My hair looks awful and I’m so disappointed. I will never go to a salon again. I told the stylist exactly what I wanted and ended up with patchy bleached hair. It was supposed to auburn and turned out pink,blonde, and orange. I have came to this salon on and off when needed for the last six years and never left disappointed until yesterday. I was in the salon for six hours just to leave so disappointed and defeated and upset. I can’t believe I now have to try to fix my own hair after paying a salon who it is their profession to completely destroy my hair, not to mention I have pictures this weekend so thank you
What a great team you have. Clarissa is such a skilled professional, she always does a great job and your team is always welcoming.
Clarissa never fails to give a great cut!! I’m so pleased!!
I’m never surprised I always get exactly what I want
Clarissa is great! Very experienced! Hair always looks beautiful!
Superb individualized attention!
The staff is welcoming and makes me feel comfortable.
Everyone is so nice! Nina always does a great job
Nina! She’s awesome! She did exactly what I wanted for my hair & she has an awesome personality!
One of the most friendly, personable and very knowledgeable on the latest fashion trends salon that continues to satisfy my beauty needs. I have been seeing Loraine for the last 9 years and before Loraine I saw another 5 years. They are very COVID conscience and continue to follow the CDC Guidelines..
The friendliness and professionalism of the stylists.
Maddy is so sweet and always does an amazing job with my hair!
I love the Aveda products. Lorraine is an excellent stylist and listens to your hair style needs.
Lorraine is the best!
Friendly reception staff. Stylist, Lorraine, is kind beyond words and is so professional. By cut and style was perfect!
Love Balence! From the ladies at the front desk to my stylist ~ all professional, friendly and talented
The salon is very clean and friendly and I feel comfortable there. I had a really good haircut from one of the more junior stylists and she did a great job. I think the Aveda products are really good quality also. Overall it was an enjoyable experience.
Clarissa is great. My hair is perfect.
Salon rewards, seasonal raffle Aveda product, members discounts on salon products.
Love this salon and the stylist. Very friendly, knowledgeable with amazing expertise.
I’ve been a loyal customer of balance salon, and specifically Carlos for 13 years, and I’m always so pleased with his hair genius. The experience with the stylists from wash, to cut, to color, to style is always such a luxury. It’s evident that they love what they do and it shows in their work and the care they give to each person who comes in.
I could not recommend any salon more than balance salon. They are gifted and learned in their craft and the experience is always such a treat.
Nina is always so personal and wants to give you what want in a hairstyle. She is great at what she does.
Nina does such an amazing job with my hair, style and cut! The products used work wonders and my my hair so shiny, soft and easy to manage.
The receptionist was also very polite with me when I entered the building to when I left.
Overall I enjoy coming to Balance Salon Spa for my haircut and color.
Friendly people. Helpful advice.
Clarissa is great,& does very good work.Thank you.