based on 837 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I have been going to balancesalonspa for the past 8 years, and it has been a wonderful experience. Everyone at the salon is so professional and each one of them has there own individual great personalities. I get my hair colored about every four weeks. I know when I come out of the salon I will have that wonderful " I feel beautiful again" feeling when I leave. I must tell you I love my experiences at the shampoo bowl. I have never had a bad shampoo,and they are so relaxing. Thank You Sharon
The salon is always very friendly and welcoming. my appt started right on time and I really appreciated the care and attention from Katie --my first haircut with her and she assessed what was needed to amend the current cut and lead me toward the end goal down the road.
Carlos is great and has an attention to detail.
Maddie is always great and the COVID precautions made me feel both safe and welcome.
Madison really took the time to listen and worked hard to give me my desired color. She was very knowledgeable and kind.
Great service and expert stylist.
Lorraine does such an amazing job cutting, styling, and coloring my hair! The atmosphere is relaxing, and the care, & attention payed by all that work at the salon is exemplary.
I appreciate the professional way in which the staff and my stylist treat me. Also, their willingness to adjust to my needs.
Nina is great! She is nice and very helpful with hair questions. She takes her time and really does amazing work. I couldn't be happier with my highlight, cut and style.
Katie did an amazing job personalizing my hair services for exactly what I wanted!
Lorraine is awesome!!! The staff are always kind and professional, and the facilities are always kept clean. Thank you!
Lorraine is a very talented and wonderful stylist!
The staff at balance are the absolute best!! Special shout-out to Nina for always killing it w my hair! I’ve never loved a salon more!!
Always great customer service and understand how to work with my hair! They know what I want before I do!
Clarissa is a rock star! She always listens to my styling needs and ideas and just knows what will work best.
I like the skill from the tech, and how she took time to make sure my hair come out nice! It is risky to go from medium to short hair, but she did a great job on the cut and make it curls!
Katie is the best hair stylist. Great to talk to and very knowledgeable. I love my haircut.
Great service! I highly recommend Nina and Carlos. They are amazing and do a very good job!!
Friendly customer service from reception. Excellent services from Clarissa for the past couple years. Good quality products!
Wonderful haircut from wonderful people!
Excellent customer service from scheduling to stylist… Nina makes every visit enjoyable abs relaxing, with great results - thanks!
The entire staff was so friendly. I enjoyed the energy and the relationships between the Stylists! From walking to front desk.. with a welcome from sera. To the owner Carlos making sure I was enjoying my services.. to Clarissa..
Oh my gosh can I just tell you about her s the sweetest stylist EVER!!! So full of knowledge! and confident. I honestly didn’t even have to tell her what I wanted.. I showed her pictures and she started talking and completed my sentences... it was the best experience I’ve ever had at a salon. PERIOD!!!
I felt Like a day at the spa and left feeling like a princess!!!!
Thank you Balance Salon for taking that extra step and making your customers feel beautiful!
Jennifer Raap
I love the treatment they give me, and the stylist Justin Madison is very good and always on the lookout for my hair.
Lorraine is the best…always!
Great service at front desk and all around and cleanliness of salon
I cannot deny that every time Clarissa cuts my hair, I feel my absolute best. She’s brilliant and informative and so personable. I only want to continue to get my haircuts from her!!! She’s the best!!
Very professional from the moment you walk in the door
Carlos is very meticulous and cares how you look
I appreciated Clarissa’s passion for color and the depth of her expertise. She’s top notch! 🤗
Love Mary Beth at front desk...Carlos (owner) is absolutely wonderful as a stylist and boss to his employees. Definitely the best atmosphere!!
I have always used my hair as a security blanket. I have ptsd and in life I can't control much all I can control is my hair. Because of that it had been 5 years since I cut my hair . It was in terrible condition but my stylist made it look amazing. She could of focused on making money when I asked if I could dye it but instead she provided the Recommendations to make it healthy first. She wanted me to love my hair and help it become healthy. Best experience in my life