based on 947 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clarissa is very knowledgeable about the products and makes sure your hair is done to your approval
Consistently great haircut! Love Lorraine and everyone. Nice environment to relax in too.
The salon staff are very polite and professional . I was very pleased with the service provided and scheduled my next appointment . Thanks First name removed S
The whole atmosphere is very relaxed and all the staff are very polite.
Customized care, staff expertise & lovely atmosphere.
People working there are great. My stylist is among the best I have ever had
Maddie always listens to me and delivers what i ask for!
Everyone is so friendly and helpful
The fact Clarissa did something totally different with my hair. I loved it!!!
The employees are friendly and wore masks correctly. The salon was clean and not packed with people.
I have never had a bad experience here. All of the staff is so friendly, the facility is so nice, and the haircuts have always been great. Madison is incredible!
Good attentive enthusiastic professional gifted stylist and reception staff.
Clarissa is always great! She did a wonderful job on cutting my hair. I am happy with the cut. It is always relaxing when I visit.
Hair was in bad shape. Left with a great hair style. Love you guys!
Carlos not only listens with a keen ear..he follows through and executes his service to perfection. Thank you!!
I appreciated how my stylist knew exactly what I meant, very kindly explained how she could make it work for my hair and gave me exactly what I was looking for. She was very friendly, and very helpful when it came to helping me find products that could help my hair struggles. 10/10 would go again and definitely would ask for Madison again.
Katie is great! She listened to what I really wanted and helped me get my hair back to the color that I love! Thank you for a wonderful spa experience at Balance Salon Spa using my favorite AVEDA products - I will be going back!
My haircut was uneven because the right side is longer than my left side. I expect better attention to detail when I get a haircut as a new client. Please do better.
I always leave the salon with an amazing cut, color and style.
This was my first time at Balance salon.
I was a little nervous and hesitant because my last visit to a different salon was terrible.
After talking with Madison and telling her exactly what I wanted, I felt at ease and knew I was in good hands.
Madison gave me what I ask for and I'm looking forward to going back soon.
Thank you Madison😁.
Lorraine. Her expertise, how she listens to what I want - and her sense of humor.
Friendly, knowledgeable staff. Great atmosphere, quality hair care.
Always happy with the hairstyling and color
Clarissa always takes my ideas into consideration and her professional opinion is always highly valued to me! She always does such a wonderful job doing beautiful work with my hair and making the haircut experience enjoyable and fun!
everyone was friendly and professional at the salon and I was very pleased with my hair style .l will be returning next time as I was totally satisfied with the service .
Great service. I wish everyone still wore masks.
My hairdresser!
Katie is a talented, knowledgeable and efficient professional. It also doesn't hurt that she's pretty funny and I always enjoy our conversations during my visits!
Katie is amazing ! Front staff is very nice
Katie is just great and was super careful with my hair.