based on 1115 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Clarissa is amazing! She does a great job with straight and curly hair. I ALWAYS highly recommend her to everyone because she takes her time cutting and styling ur hair. It's a very relaxing experience!!!
Always happy with my experience from the minute I walk in the door. Professional personnel and they always make me feel special.
My stylist, she is amazing. All the staff seem really nice. They definitely understand good customer service, a rarity these days.
Amazing! I never knew my hair could curl! I think its so cute and I feel so much more confident!
I especially like the recommendations Carlos makes. He’s very talented.
I enjoy having my hair cut by Katie at Balance Salon. She is professional and friendly - always with a smile as she works on my hair. The front staff greets me when I come in and offer me something to drink. I highly recommend this salon to anyone wishing a great experience with hair care services.
Everyone is super friendly, and heck, I received an unexpected $20 off my first visit! That totally made my day!
The stylists work so well together, supporting one another's ideas and practices!
I LIKE THIS SALON AS STAFF IS POLITE AND PROFESSIONAL AND PROVIDES GREAT HAIR SERVICES. I AM A REGULAR CUSTOMER NOW.
The staff! The whole experience. I’ve never left disappointed or unhappy!
It was relaxing and I loved my hair as usual.
Everyone smiles and greets you. The salon is very clean and relaxing. I’ve been going to Lorraine since 2014 and I absolutely LOVE her. She always does an amazing job with my hair. Thank you to everyone! All of you make the salon very comfortable and pleasant.
Lorraine is just plain lovely to chat with and she’s so talented. She has great vision, works fast and creates a relaxing atmosphere. Everyone is professional, all around very pleasant experience.
Individual attention and courteous salon staff.
I always feel welcome and unhurried-/ enjoying a full spa experience!
Very friendly people
Katie is the bees knees.
Friendly staff, did a great job
I have had a wonderful experience every time I have been to Balance Salon Spa. My stylist, Katie, is highly professional, communicative, and skilled. She makes me feel confident in her chair and is efficient with her work. She is an excellent representation of a high-caliber, veteran stylist. I am very grateful!
In addition to Carlos and Lorraine’s expertise, the entire team at Balance Salon make certain you are most welcome.
Katie did an excellent updo! Not only was she a skilled hairstylist, but she was so sweet and helpful!
The experience was super relaxing. Kristina was super sweet and informative. She did a great job. I did want my hair straightened a bit more, but I should’ve mentioned that to her. Overall great experience and the botanical treatment left my hair smelling great!
Clarissa always does a great job with my hair.
Kristina was amazing and helped me pick out a great hair mask to help with my dryness & frizziness and also gave me the haircut I’ve been wanting for awhile! Already made my next appointment 😊🤍
Calming atmosphere, cool staff and hair artists!
Great service reference to your hair care needs.The staff is friendly and professional I would recommend them to anyone.
The stylist did such a great job. Gave me exactly what I wanted.
The service was great, my stylist Lorraine did a wonderful job with my haircut and color. Perfect match!
Phenomenal
Friendly staff, all staff wore masks, and great results with the service! Always a great experience.
Great service