based on 948 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was looking for a new salon after moving up to Tampa booked an appointment at Balance Salon with Lorraine and absolutely loved what she did the color was right on point she covered every single Gray and the cut looks awesome I definitely think she is the best stylist I have ever had she was so good that the next day I had to book an appointment for my husband and he certainly agrees no more barber shops for him he said he's going to Lorain from now on
You all were quick, polite, and very relatable. Loved the experience.
Friendly staff
The friendliness and quality of the staff are excited.
Atmosphere and kindness of employees !
Excellent haircut and beard trim. My wife got a cut and color including extensions and also a very professional job. Everyone was very kind and friendly. We would recommend them to anyone hands down.
Best salon ever. Always get exactly what I want!
Quality!
From the moment I was warmly greeted upon entering the salon till Madison worked her magic with my hair! Madison's positive energy put me at ease as soon as I sat in her chair. I am new to the area and dreaded the process of finding the right stylist as my hair is quite challenging to work with. Madison's experience and skilled creativity is precisely what I need and was looking for and my next appointment cannot be here soon enough!
Beautiful salon with great customer service! I didn’t like my haircut when I got home and called the next morning and they told me to come right in. together we figured out what I wanted and it I love my cut!
I loved my experience very much, Katie turned me onto the salon and was able to get me in last minute, and Grace was so sweet and kind. I enjoyed my entire time there. I love my hair so much and I cannot wait to show it off in VEGAS!
Lorraine is the best stylist. I appreciate her input and ideas on what to do with my hair is awesome. Color, cut, style and products. Shes got me covered!!
Thanks, Judy H.
Thank you to Maddie for the amazing treatment and haircut I received. Thank you to the girls at the front for helping me get checked in/out and with my product purchase.
My hairstylist, Grace, is personable and kind.
I went in for a hair cut and I was happy with the experience. Place and service both were good. It was my first time to the salon.
Amazing salon as always, full of harmony, peace & kindness!
The owners, Stylist & Aveda products, are beyond fantastic!
Thank you!
Love this salon! Everyone is so friendly and all transactions are handled so competently
Everyone is very friendly and helpful.
Great cuts and service by professional and polite staff thanks
I have been coming there for years and my stylist, Lorraine is the best!!! The staff are very friendly and helpful.
I always enjoy coming to Balance Salon for my haircut with Katie. She does an excellent job and is professional and friendly. The front staff always greets me and wishes me a good day as I leave. I wouldn't hesitate to recommend Balance Salon to my friends.
Katie and Clarissa are the best . They both listen to my needs and for fill them . Thank you so much !!!
It’s alway a good experience at this salon. The people are really nice and treat you well.
Loved Lorraine. I was new to here as my regular stylist is on maternity leave but whe was so friendly, cared about what I thought, and did a great job with my hair.
Maddie always makes me feel beautiful and she knows exactly what I want! She is a kind and unique soul. I would highly recommend Maddie to take care of your hair!
I always get a warm welcome and my hair dresser Lorraine is the best.
Always a pleasure to connect with Madison. Even though we are far apart in age, we have a lot in common. Enjoy talking with her. Very knowledgeable in her craft. We altered the color and tried a totally new style. I love that she is not afraid to make suggestions and always gives me sound hair advice. — Linda
P.S. I drive two hours one way to a hair appointment. That speaks volumes.
A wonderful experience as always.
I have curly hair and have trouble finding someone who shapes it well. Madison does an excellent job and I’m always very happy with it.
Grace is a wonderful stylist. She listens and makes suggestions based on her experience.