What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great experience all the way around. Madison was delightful and I look forward to coming back for my next haircut.
Maddie is the best she knows how to deal with my unruly hair. She is great! I love her personality and how much knowledge she has about hair and also Aveda products. She truly believes in Aveda products.
Katie my stylist is FANTASTIC!!! No need to say more.
I fell in love , the moment I got there so sweet. everyone has high energy and would 100% recommend anyone to go there !!
Katie is my hair stylist and she is always on time for my appt and does a fantastic job cutting my hair. The front staff always greets me and offers water.
It was a great experience Sierra did a wonderful. Very friendly and great establishment
I’m new to Florida and needed a Florida driver license with a photo. I panicked because I neglected my hair during my move. I had great experiences with Aveda salons so I was glad to find Balance near my home. I’m so grateful for Lorraine to squeeze in a cut and style for me. My license photo turned out great! I’m so glad I found this salon. Check it out and look fabulous!
Katie is absolutely fantastic. Very knowledgeable, skilled, and listens to what I want. She also is fun to talk to while there! All the other staff members are fun and nice too!
Love it there
The staff was all very welcoming. Katie did a great job on my hair.
Very comfortable. Staff is friendly and helpful.
I always feel welcomed and the stylists and support staff are amazing. So friendly and professional. I am always happy with my hair when I leave. I have noticed that other clients always leave their happt as well with very nice hair. I also love Aveda products. When something new comes out, my stylist always tells me about it. I would never go to another salon and have been at Balance Salon for over 20+ years and will continue to go there!
Sierra was wonderful! Really took her time with my color. She did not just slap a color on but rather wove different shades in to give my hair dimension. This takes time that many stylist don’t want to take.
My stylist Katie, she’s the best. All the staff are wonderful and I love coming to this place.
Great hair- again!
I love Lorraine
Lorraine! She’s the best!!
Clarissa is wonderful! Thank you for a wonderful experience and for helping me to look and feel my best!!
Lauren is an amazing hair artist. My hair was a literal mess and she fixed me up real quick! Obsessed with the results! Highly recommend her!
Grace is amazing and I love her! She does amazing with my hair and her service!
I had a great experience, the stylist was pleasant, listened to me and made me feel very comfortable in the chair. I already booked another appointment.
Amazing experience! My daughter got her first haircut, she loved all the experience and beyond customer service! Thank you for making memorable for her!
I love how friendly everyone is. Every time I walk in they offer me a drink. My hairdresser is the best, I always trust her with cutting my hair. She has been cutting my hair 5 years now. The products they use in my hair smell so good.
Katie is excellent!
My Hair Artist rocks! My hair always looks its very best when I leave the salon. This family owned salon has a wonderful ensemble of talented, creative, professional hair artists that work as a collaborative team. You can be assured that your hair’s best health and the hair style you seek can be achieved. Aveda products are outstanding. The salon is clean and has a relaxing atmosphere. All members of the Balance Salon team work diligently. They treat you with kindness and the utmost respect. Every patron is made to feel like a part of the salon’s extended family.
Great salon! Clarissa is great!
After 3 years of searching for a stylist who “got” me - Sierra is the one! She’s absolutely incredible and truly understood my needs as well as what I did NOT want. I also like how the bios capture the stylists’ areas of expertise which helped refer my mother as well based on the type of cut she wants. There’s talent for every need! Can’t wait to bring my entire family and friends over to Balance Salon & Spa!
Great team of staff members. Owner on site. Professional stylist.
What I like the most about my salon experience was the friendliness of the front desk and especially the friendliness and the interest, and the customer service I received from my stylist, Sierra. She greeted me with a smile, listened to my concerns and goals I was hoping to achieve during my visit, and she met my every expectation. She was quick, yet thorough, she walked me through each process, and wanted to see that my vision for my hair would be met!
She also cut and colored my daughters hair and it came out beautiful as well! Im going to return in several weeks, to maintain my cut and color, and recommend her to my other daughter as well!
My stylist.