based on 948 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Lauren cut my hair and she was amazing. She asked questions and took her time.
Lorraine
Everything!!! I love this salon, all the people and especially how I look and feel when I leave. All the stylist are very talented and welcoming.
It’s great to see Lorraine back and looking so well.
Grace, took her time cutting my daughter’s hair. She made sure my little one was okay with the length. Now, my daughter only wants to have Grace cut her hair. Grace is amazing.
Lorraine!
Balance is a comfortable environment with skilled professionals
Lorraine has been doing my hair for years and I recommend her highly
Diane Ross
The stylists listen and they are very knowledgeable
My go to salon for my hair, not only because it is very close to home but because the stylist I go to Kristina is awesome, love her! I am always satisfied with my hair everytime I go and I'm very picky when it comes to who I see, mainly because I have very curly hair and I'm hesitant when going to new stylist because not every one knows how to treat curly hair but so far Kristina does a great job and listens to your wants and knows exactly what you need and she makes you feel comfortable.
Lauren was an amazing hairdresser! I love my pixie cut and the whole salon experience!
Everything! Carlos and his staff are professional, kind and listen to my needs. My hair has always come out great. I love the Aveda products and have never left there unhappy after many years of getting my hair colored and cut at Balance Salon!
I had highlights put in my hair and a haircut and they both look amazing. I fell like a new person ,starting the year off right. Getting a new hair cut and color is so uplifting and makes me feel so good. Thank you Balancesalonspa and Thank Carlos for always keeping me looking fantastic. I always get so many compliments and that is a wonderful feeling.
Attentive staff and expert service!
Everything!! I always appreciate and enjoy my visits to your salon. Katie is GREAT. Congrats on your promotion Katie, you deserve it. I highly recommend BALANCE SALON. Your number 1 in my book!!
Balance Salon is a beautiful, classy and extremely clean salon. All the stylist are very friendly and professional even though I am partial to one. Lorraine is my savior. My hair has never looked better. I would highly recommend this salon to all my friends and family.
Excellent service, friendly atmosphere, and knowledgeable staff.
Love this salon! Front desk is always friendly and helpful plus I've seen 3 different stylists over the past few years and all are top notch. Katie is my regular stylist and she is the best! Her work is always high quality, she is efficient with her time and always helpful with advice or suggestions. 10 stars+!
Madison is a blessing! So responsive to feedback about my hair and always checking in to make sure I'm liking where we're going.
I had an appointment with Grace. She was extremely attentive to what I wanted and gave me exactly what I asked for!
I had a great experience and Kristina is super sweet. It was a pleasure to get my hair done by her. The pricing surprised me a bit, since I thought it would be around $160, but it was actually over $250 I believe. The pricing should be straightforward on the website, and maybe be a bit cheaper considering I didn’t even get anything crazy done. That’s just my opinion, but I can always sadly go somewhere else that I can afford (even though I like it here).
The stylist listened to what I wanted and made sure I was happy with the result. Everyone was very pleasant and professional.
Clarissa does it again! She listens and creates. I always get compliments on my hair and it is because of Clarissa's dedication to her art!
The salon is clean and easy to navigate. My stylist is very talented and is super at her job!
stylst, receptionist, atmosphere, promptness
Grace did great! Love my hair cut ❤️
I was just at balancesalonspa on Wednesday for a hair color and haircut. Carlos is an awesome stylist and always makes me look fantastic. He is a great conversationalist and listen’s to what I am wanting done and gives me great professional advice. The stylist are all amazing and and it’s always A Great Day at balancesalonspa!!!
Everyone is so friendly and helpful!
Friendliness of personnel; very little waiting, if any, for scheduled appointments; services are very professional.
Clarissa always knows what to do with my hair.
As always today was a great hair experience with Lauren. She’s wonderful at customer service. The high back chairs used at this salon have got to be the best that I’ve sat in ever. Lauren’s fantastic hair massage during the wash and rinse out certainly is a cure all for stress. Then to see such a great hair transformation really helps my moral. To end with a wonderful check out process by the sweetest receptionist…..who would go elsewhere? Not me!!!