805 ratings.
based onWhat our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was relaxing and I loved my hair as usual.
Everyone smiles and greets you. The salon is very clean and relaxing. I’ve been going to Lorraine since 2014 and I absolutely LOVE her. She always does an amazing job with my hair. Thank you to everyone! All of you make the salon very comfortable and pleasant.
Lorraine is just plain lovely to chat with and she’s so talented. She has great vision, works fast and creates a relaxing atmosphere. Everyone is professional, all around very pleasant experience.
Individual attention and courteous salon staff.
I always feel welcome and unhurried-/ enjoying a full spa experience!
Very friendly people
Katie is the bees knees.
Friendly staff, did a great job
I have had a wonderful experience every time I have been to Balance Salon Spa. My stylist, Katie, is highly professional, communicative, and skilled. She makes me feel confident in her chair and is efficient with her work. She is an excellent representation of a high-caliber, veteran stylist. I am very grateful!
In addition to Carlos and Lorraine’s expertise, the entire team at Balance Salon make certain you are most welcome.
Katie did an excellent updo! Not only was she a skilled hairstylist, but she was so sweet and helpful!
The experience was super relaxing. Kristina was super sweet and informative. She did a great job. I did want my hair straightened a bit more, but I should’ve mentioned that to her. Overall great experience and the botanical treatment left my hair smelling great!
Clarissa always does a great job with my hair.
Kristina was amazing and helped me pick out a great hair mask to help with my dryness & frizziness and also gave me the haircut I’ve been wanting for awhile! Already made my next appointment 😊🤍
Calming atmosphere, cool staff and hair artists!
Great service reference to your hair care needs.The staff is friendly and professional I would recommend them to anyone.
The stylist did such a great job. Gave me exactly what I wanted.
The service was great, my stylist Lorraine did a wonderful job with my haircut and color. Perfect match!
Phenomenal
Friendly staff, all staff wore masks, and great results with the service! Always a great experience.
Just love Lorraine and what she can do!
Excellent haircut and friendly stylist in an attractive setting
Loved Kristina! She did such a great job!!
I love what Clarissa does to my hair - and she's sweet and friendly while she does it.
Even though my stylist was super nice and super sweet and tried very hard to have me leaving satisfied, I feel like maybe she didn't look at the pictures I showed her to get the style that I wanted. She could have also maybe asked how I normally wear my hair, since she blow-dried it but I don't really use heat. I thought it was just part of the process. But overall it was a nice experience I just felt like I could have gotten something closer to what I asked for. I'll probably be back when it grows out a bit though the price was definitely worth it.
My stylist is fabulous! She knows how to do hair! Thank you.
Very clean , friendly , satisfying customer’s needs
People are friendly and courteous.
My hairdresser Lorraine is excellent !!!!
Clarissa is amazing. I had to leave early with wet hair to get to a meeting so we didn’t get to really see the hair color until I got home and she nailed it. So good.
The staff! The whole experience. I’ve never left disappointed or unhappy!