Customer Testimonials
Everyone at Zion simply rocks! You have more in roof parts that other stores. You find parts that others can. Love this store!
Great customer support
Torsten is awesome to work with! Thanks for all of your help!
Knowledgeable staff and excellent service. They took the time to help me as a walk-in. Much appreciated!
Hands down, the BEST bicycle mechanics around, especially a shout out to the Duwaynes--both father and son. The shop has new owners and the interior has been reorganized and updated into a more light-filled, airy space. Still looks like the same repair area though. I drive 40 miles each way to have these mechanics take care of my bicycles. Really top notch work!
I’m a first time customer and will remain loyal based on my initial experience. Corey was great delivering my new bike. I look forward to continuing doing business with you. Prices. Inventory. Customer Service. Thank You!!!
Jeke from highland park store is amazing
You had availability for what I needed. You made sure the bike met my approval before final payment. Helped with a last minute accessory installation. All smooth and thorough.
Great job guys! Thank you once again for taking care of my bike needs. Looks like your still the best shop from Milwaukee to Chicago.....keep up the great work!
Customer service is great and mechanics are really good.
The gentleman who helped me is so knowledgable and he helped me so much! He is super friendly and approachable and took care of all my weird problems. Every time I need any help or accessories for my bike, Zion Cyclery takes such great care of me. I appreciate it so much.
Jeff was super helpful. Recommended various options for how to fix problem with my fat tire bike. Also did a good job explaining maintenance strategies. Kudos to Jeff. Was really satisfied with his service.
Everyone is so helpful and knowledgeable.
The consulted me about repairs to my bike.
Great customer service.
Excellent customer service from Jeff!
Excellent service and good communication during the process.
Both team members who helped me made great efforts to find a bike that met my needs during a period when supplies are still extremely constrained. It's great having a store with helpful people so close to home and I will absolutely be back for my next purchase.
Complete shop. Lots of bikes. Knowledgeable staff
Very accomodating and friendly. Worked with my schedule
Excellent service and very knowledgeable
I like working with Zack to find my puchase needs. I bought the new DS3 as it is larger than my old Schwinn. I have osteoarthritis now in my feet and lower back and wanted something that fit better and I believe the DS3 has improved my riding experience.
Had new Dual Sport 3 bike 30 day adjustment performed. Technician who worked on my bike listened and worked to adjust/resolve issues. Shifting is slightly better but the rear derailure still seems a little off, sometimes lagging (delayed timing) in shifting to upper and lower gears when riding. The middle gears shift perfect. Maybe just needs more use to break in or another adjustment, not sure. No complaints about technician... he worked on my bike for quite a while and adjusted the seat and worked on my handlebar noise. If you have any advice please feel free to let me know.
My old Schwinn mountain bike (High Plains I think...) bought around 1987 when I got our of the Navy used to have shift problems. Had a tune up in 2019 closer to where I live for the first time. Had to bring it back for shift issues and the owner told me the technician was supposed to change the cables but did not. She said they stretch over time... after change of cables the shifting is perfect now. I was totally shocked and surprised. Surprisingly, my old Schwinn currently shifts better than my new Trek. Hope more use or the next adjustment will resolve.
Thanks. Name removed --
Great customer service. They installed my new chain immediately upon buying it! I wouldn't go anywhere else.
You guys rock! Helpful, knowledgeable and friendly!
Staff are friendly and knowledgeable
Technicians are excellent. Service, knowledge, all good. I feel that they would go out and ride the bike themselves once it is fixed...... that much pride and confidence
Great customer service!
Great service, friendly staff. They took the time to answer all my questions and made sure that I was setup before I left. I would highly recommend Zion Cyclery to anyone!
Everyone at trek Highland Park always go out of their way to make it happen, thanks to all for all you do.
Excellent experience from beginning to end. The attention & patience helping my daughter find the perfect bike made me feel like I was making the right choice. Thank you!
Great service an cycling knowledge! Def go here for all your cycling needs!