Customer Testimonials
You have the best accessories
Had a mid ride flat. I needed quick and expert service. Got more than I expected. He pointed out some other mechanical issues that needed attention.
Excellent service- Niko helped us out with everything and was a great person to work with. Very excited to hit the trails with our new Marlin 5s!
Customer service has been wonderful
Every time I leave the shop I comment what a pleasure it is to have such a great bike shop so close to home. The people are great and treat you like a friend - who just happens to love biking too.
They know what they are doing and was able to change out my chain and brake pad on the spot without me needing to leave the bike.
Great service in my shopping for spin shoes.
Amazing service that keeps the customer's best interest as #1 priority. This store actually talked me out of buying a bicycle that my daughter would have outgrown in 1-2 years, in exchange for ordering a new bicycle. I had made the mistake of ordering a bike without bringing my daughter in for measurement. Once the bike arrived, we went to pick it up. The store asked to see my daughter on the bike, and then advised that we buy a different bike (despite the special order).
They applied 100% of my purchase price towards the new bike. The store was very accommodating and took care of finding me a new bike that my daughter will enjoy longer. Great service!!!!
Well, for starters, I like that mechanic Jeff (he’s so handsome 🤫) such a hard worker that one! Jeff is definitely my favorite employee!
Service and availability of great product.
Taking on repair of some jogging stroller wheels is a small job, but they didn’t make me feel that way. My 3 year old son, who rides in the stroller, was very happy.
Very knowledgeable staff. Great selection and excellent customer service. This is a complete bike shop!
Knowledgeable employees. Went out of their way to help. Quick turn around.
Employees are friendly, they take the time together to understand your objective and get to know you, and they have what I need when I need it.
Friendly, fast and competent
Very professional provider.
Transparent on costs and exceptional service.
Would gladly recommend Trek to friends and family.
Well earner 10 out of 10!
Quick turnaround on service.
Everything
Great help answering questions and providing help!
Five stars again ⭐⭐⭐⭐⭐, all the guys are super helpful!!!
Reasonable prices when it comes to fixing your bike or getting adjustments done. Very courteous. They're very polite, super helpful and very knowledgeable. These guys know what they're doing. I felt super confident riding my bike when I left. My bike's breaks were squeeking loud and the guy told me they usually squeek when wet and he was right. Once it stopped raining they never squeeked again. I definitely recommend.
Fantastic customer service! Great selection or parts an accessories! Will be back!
My bike had to be ordered. Nico kept me updated weekly. When I picked up my bike, Colton made it exactly like I wanted it! Thanks guys!
One of the best bike shop staff I have ever been to. Very knowledgeable and ready to help.
Friendly staff
Helpful staff. and quality products
All products was Great.And the Services was terriific!
Free repairs and nice people
Personal service, knowledge and selection.
Professional, helpful and they know their equipment. Nice to have someone to rely on. Great people ; great store.
Trek personnel are almost always extremely knowledgeable about their products, and able to find answers to questions when needed. They have guided my family toward great bike choices for four different riders and five different bikes to date. And service is always friendly, fairly priced and reasonably quick.