Customer Testimonials
Attentive
Good quality mechanical work.
Attentive staff, great products!
great service
Great people, great service.
Always a professional, positive and knowledgeable staff.
Great customer service; i’m actually a high caliber cyclist, but you wouldn’t know it by the way I am treated at most cycling stores. These guys are real people with a real interest in supporting cycling… Everybody is treated the same, with enthusiasm and interest, not like a rookie cyclist.
Courteous, friendly, helped me bring in my bike, answered my questions, helped me be informed on what I needed to be equipped to change a flat tire without being a pushy salesman.
Great customer service as always. All three items I needed on my ride were in stock.
Our salesman (Anthony) was very informative, was able to provide me the best bike for my needs. In addition, he was able to speak Spanish for my wife to explain things better for her.
Knowlegeable staff...as well as helpful!
Great mechanics!
The service was superb!! Store was organized to serve shoppers for new bikes as well as those in for service on old bikes. All 3 individuals that helped me on the 3 occasions I came in were helpful, not pushy and all were very knowledgeable. They did only what was needed on my bike and I didn’t feel that they added on services that weren't needed.
Amazing knowledgeable staff. Only bike fitter I trust.
Knowledgeable staff, repairs done right the first time on time. Good selection of inventory.
Service and products
Excellent, friendly services!
The staff was very helpful and knowledgeable. I was very happy to find the bike I was looking for (Trek Dual Sport). This store was the ONLY store for miles that had this bike available. All other stores were back ordered till November. I will definitely recommend this store to my friends.
Friendly, knowledgeable staff. Had exactly the bike I wanted. Answered all my questions. Made it a pleasure to purchase the bike.
Service
Helpful staff
Everything is fine. You are great!
The people I have worked with are knowledgeable and passionate about bikes, and not shy about deferring to one of the repair technicians for more advanced questions.
The turnaround time is great when I'm getting my bikes worked on, definitely much quicker than other local places. There's a wide selection of items with the option to order varying things if necessary.
Very professional and customer focused service! Great job!
You have a deeper knowledge of specialized bikes and their componentsthen your competitors do
Your team is super knowledgeable and always tries to help. This isn’t an easy time for bike shops but you do a great job with what the industry is giving you guys.
Customer service was excellent and the information and the recommended advice was super
Great customer service. Helped us find the right size bike for our daughter. Great bikes at great prices.
Ashton did a great job helping us buy two Trek Verve 3 bikes. She was knowledgeable, cheerful and a delight to deal with. The website was accurate as to what was available before we went to the store. The bikes were ready for pick up far earlier than we expected. We are just now waiting for the weather to cooperate.
Good quality of work. Mechanics who care about the quality of their work. Convenient, since I take classes at Visionquest.