Customer Testimonials
Knowledge of bikes, always there too answer questions.
Nikko has always been there for myself since I’ve been going there 3 years ago. Professional,
Knowledgeable, and dependable. He always goes that extra mile. Crew in the back always available for quick turn around when something is needed quickly, and they do it right.
Very friendly staff, I’m new to cycling and they were extremely knowledgeable and helpful.
Responsive smart and as passionate about bikes as the people who ride them. Torsten thanks
Top of line products & technicians plus knowledgeable staff.
Excellent service. Working on my Project One creation with Damian. He's fantastic.
quality, courtesy, timeliness
Efficient and professional
Staff was very nice and helpful. Appreciated their time and explaining to me how the fit process worked and adjustments they were making and why.
The staff!
had my new bike in for the 1 month check up and the service guy was awesome!
and in general....good customer service.
love my new Townie
Awesome service!
Friendly responsive timely courteous service
Knowledgeable staff and impressive facility
Great selection of products and amazing service. Everyone I have dealt with is helpful and knowledgeable. It's a pleasure to do business with you.
Very friendly people.
Bikes very expensive, and unlikely to ever buy a Trek bike again.
I like that I can't trust the team to build a custom bike with no guide lines and they knock it out of the park
Great customer service. Available items.
thorough service evaluation.
Staff is great!
The staff, especially Torson, take interest in you and your bike and engage in meaningful dialogue. I won’t go anywhere else
Your sales and service continues to be top notch. Everyone is very knowledgeable.
Energetic, knowledgeable professionals.
I moved to Racine recently and still find the 45 minute drive to Zion Cyclery well worth it to have my bike serviced.
Great service
Your service is impeccable. All your staff are pleasant and courteous. And you take care of my baby (Cannondale) as if it was your own Trek
Services are very friendly and professional. Staff is very knowledgeable
Knowledgeable & Concerned
People working there are very helpful and and I live about 1.3 miles from the store
Always great products and service! Highly recommend!
Love Zion Cyclery! I had bought a new FX3 Trek late last fall from the HP store, but live much closer to Zion. I have been in twice recently with questions and needs. Both times I was helped by Dwayne, who is just great! He patiently explained and showed me the things I needed to know as well as helped me to pick out accessories I was seeking. I have been a customer at Zion for many years and plan to be for many years to come! Sue B.