Customer Testimonials
Very professional and customer friendly service! Well done Trek Team!
Service
Exceptional customer service. Have item in stock.
Had a hard to find product on hand, shipped the day ordered and received in a timely fashion.
Great bike & service!
Attentive employees and good customer service.
Your store is wonderful. They help in regards to equipment and other products. Specifically Cory.
Thanks
Brian & Linda Martinat
Lake Forest Il.
Great service, very knowledgeable
Trek bikes are a fantastic brand to carry and the staff at Trek of Highland Park are super knowledgeable and helpful.
Torsten is the best. Extremely knowledgeable, great at problem solving and has an extraordinary customer service attitude.
Excellent service and helpful staff.
You had the bag that I have been looking for for months. The travel from Michigan to Zion was worth the ride. I want to thank you for holding the bike to me and I am very very satisfied
Customer Service is outstanding. Especially Corey!
Called on Monday
Product was delivered to my home in Michigan Tuesday! Fast service.
Person I talked to was kind and informative!!
Bev in Michigan
Store employee was very helpful over the phone, and answered all my questions about the saddle clamp ears, plus they shipped out the item same day!
Personalized service from very knowledgeable employees.
A spoke broke on my wheel. I brought the wheel in and they fixed it on the spot. Great work! Very impressed! Thank you
Excellent service and a wide range of quality products.
Very accommodating....
Great products and good service for
Service
Great service people!
You have what I need
The sales staff is always so helpful and knowledgeable. I always bring my bike there for it's annual tune up.
The Service Department is great. They are very accommodating to our needs and Thorsen is very knowledgeable.
Perfect service, very-friendly.
professionalism
Expert, timely, as promised, reliable, friendly, courteous. There is no better shop or better team. If you are searching for a good shop--stop looking. This is the best.
Torsten is so great! Whenever I have needed help with my bike he has taken the time and given me what I’ve needed. I am very grateful for him and the service he provides to your customers. Thank you!

Employee staff - clearly the tops